Mailroom & Admin Support Specialist

Jobtailor; Algona (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Algona, IA is seeking a diligent Mailroom Clerk to handle mail pickup, sorting, and delivery, support insurance operations by processing incoming documentation, and assemble materials for mailing. You will operate printers and mail equipment, ensuring timely production of policies and accurate dispatch.

The position requires a high school diploma or equivalent (or an Associate’s degree), a valid driver's license, and strong organizational and interpersonal skills.

Qualifications

• Handles mail sorting, assembly, and distribution as described in responsibilities.
• Requires strong organizational and interpersonal skills.
• Ability to manage multiple tasks with initiative and accuracy.

Responsibilities

• Handles all tasks in regards to picking up, sorting, and delivering mail.
• Supports the insurance operations through processing of incoming documentation.
• Duplicates, collates, assembles, mails, and distributes materials as instructed.
• Operate equipment to complete daily print of policies and prepare for mailing.
• Understands computer operations and is capable of navigating multiple applications simultaneously and accurately.
• Acts as the backup to the front desk in assisting visitors and answers telephone calls, takes messages or refers the caller to the appropriate staff.
• Maintains customer files in storage.
• Represents the Company by providing superior internal and external customer service.
• Effectively manages and prioritizes assigned projects and deadlines.
• Manages multiple tasks at once.
• Ensures data quality, accuracy, and timeliness.
• Works with suppliers on ordering products for the operations of the mailroom.

Skills

Interpersonal Skills

Organizational Skills

Initiative

Innovative Thinking

Telephone Etiquette

Education

High School Diploma or equivalent

Associate’s Degree

Tools

Mail Sorting

Document Assembly

Record Maintenance

Report Preparation

Data Entry

Job description

Jobtailor in Algona, IA is seeking a diligent Mailroom Clerk to handle mail pickup, sorting, and delivery, support insurance operations by processing incoming documentation, and assemble materials for mailing. You will operate printers and mail equipment, ensuring timely production of policies and accurate dispatch.

The position requires a high school diploma or equivalent (or an Associate’s degree), a valid driver's license, and strong organizational and interpersonal skills.