Mail & Shipping Services Specialist

FedEx; Riverwoods (IL); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

FedEx is seeking a Mail Services Specialist in Riverwoods, IL to handle incoming/outgoing mail and parcels with accuracy and efficiency. The role includes operating mail processing equipment, providing service to internal and external customers, and supporting related fulfillment tasks.

Ideal candidates have 1+ year in customer service or operations, familiarity with USPS and other carriers, and strong verbal/written communication. On-site five days a week at the Riverwoods location.

Formación

• High School Diploma or equivalent education required.
• 1+ year of customer service or operations experience.
• 1+ year of specialized experience preferred.
• Familiarity with USPS and commercial carrier processes (UPS, FedEx, DHL) preferred.
• Experience with mailroom equipment (e.g., postage meters, envelope openers, barcode scanners) preferred.
• Excellent verbal and written skills.
• Proficiency with computer systems and ability to learn new software applications quickly.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.

Responsabilidades

• Coordinate all mail and shipping related services and activities.
• Pick up and deliver customer packages and mail onsite.
• Assemble packages and prepare goods for shipping.
• Operate and maintain mail processing equipment.
• Provide customer service by informing customers of products, services, routes, and rates.
• Log receipt and release of packages using tracking systems.
• Handle fulfillment tasks and office equipment.
• Respond to internal inquiries regarding status or feasibility of service requests.

Conocimientos

Customer service

Operations experience

USPS/Carrier processes

Mailroom equipment

Verbal & written communication

Computer skills

Educación

High School Diploma

Herramientas

Postage meters

Barcode scanners

Copiers/Scanners

Mail processing equipment

Descripción del empleo

FedEx is seeking a Mail Services Specialist in Riverwoods, IL to handle incoming/outgoing mail and parcels with accuracy and efficiency. The role includes operating mail processing equipment, providing service to internal and external customers, and supporting related fulfillment tasks.

Ideal candidates have 1+ year in customer service or operations, familiarity with USPS and other carriers, and strong verbal/written communication. On-site five days a week at the Riverwoods location.