Mail Route Associate

University of Nebraska–Lincoln; Nebraska; On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

Life insurance

EAP

Parental leave

Tuition assistance

Employee discounts

Professional development

Job summary

University of Nebraska-Lincoln is seeking a Mail Route Associate to manage campus mail, parcels, and related duties. You will provide customer service and maintain accurate records to ensure timely delivery across departments.

The role involves handling materials, supporting production equipment, and training student workers while upholding safety and efficiency standards on site.

Qualifications

• High school diploma or equivalent required.
• 6 months customer service experience.
• Experience supporting daily operational tasks.
• Ability to lift and handle materials.
• Ability to follow established procedures and maintain records.
• Ability to use basic office technology and equipment.
• Maintain accuracy and attention to detail.
• Ability to communicate effectively with customers and stakeholders.
• Ability to provide guidance and training to others.

Responsibilities

• Receive, record, sort, process, and distribute mail and parcels.
• Provide customer service for mail services as needed.
• Maintain accurate records and documentation for mail handling.
• Resolve routine service and delivery issues with stakeholders.
• Support document handling, disposal, and related activities.
• Process outgoing shipments and coordinate with service providers.
• Provide training to team members and student workers.
• Sort and prepare bulk mailings.
• Provide operational support for production and finishing equipment.
• Assist with equipment and inventory maintenance.

Skills

Customer service

Operations support

Materials handling

Recordkeeping

Office tools

Attention to detail

Communication

Training others

Lifting up to 50 lbs

Driver's license

Bulk mailing

Education

High school diploma or equivalent

Tools

Basic office equipment

Job description

University of Nebraska-Lincoln Employment Website

Position Information

Working Title: Mail Route Associate

Department: UO Print & Mail Services-1014

Requisition Number: S_260433

Posting Open Date: 06/04/2026

Open Until Filled: Yes

Description of Work

Ranked as one of the Best Employers in Nebraska and certified as a Lincoln Family‑Friendly workplace, the University of Nebraska‑Lincoln is committed to providing a work environment and culture that fosters personal and professional success and satisfaction. By joining our team, you will be given opportunities to grow as an individual and contribute to the significant impact that we make within the University of Nebraska community and Nebraska’s economy each year.

Benefits

• Vacation, sick, and holiday pay.
• Medical, dental, and vision insurance.
• No‑cost life insurance.
• Employee Assistance Program.
• Parental leave.
• Tuition assistance for employees and dependents.
• Exclusive employee discounts.
• Professional development through training and education.
• And many more!!

Responsibilities

• Receive, record, sort, process, and distribute incoming and outgoing campus mail, parcels, and related material in support of daily operational services.
• Provide customer service for mail services as needed.
• Maintain accurate records and documentation for mail handling.
• Resolve routine service and delivery issues by working with various stakeholders.
• Support document handling, document disposal, and related operational service activities.
• Process outgoing shipments and coordinate with service providers to support timely and accurate delivery.
• Provide guidance, training, and day‑to‑day support to team members and student workers as needed.
• Sort and prepare bulk mailings.
• Provide operational support for production and finishing equipment.
• Assist with equipment and inventory maintenance.

Equal Employment Opportunity Statement

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://equity.unl.edu/notice-nondiscrimination/.

Minimum Required Qualifications

• High school or equivalent experience.
• 6 months experience providing customer service in a service, office, retail, warehouse, or other operational environment.
• Experience supporting daily operational tasks.
• Ability to handle, process, and distribute materials.
• Ability to follow established procedures and maintain accurate records.
• Ability to use basic office technology and operational equipment related to the work.
• Ability to maintain accuracy and attention to detail.
• Ability to communicate effectively with customers and stakeholders.
• Ability to provide guidance and training to others.
• Ability to lift and handle up to 50 lbs.
• Must have a valid driver’s license and meet University driver eligibility requirements.

Preferred Qualifications

• 6+ months of experience handling, moving, and/or processing materials.
• Experience in mail services, delivery services, shipping and receiving, or in a centralized mailroom.
• Experience providing day‑to‑day guidance or training to others.
• Familiarity of building locations on the University Nebraska‑Lincoln City and East campuses.
• Knowledge of document handling and document disposal.
• Ability to follow bulk mailing procedures.
• Ability to provide support for production and finishing equipment.
• Ability to assist with inventory and equipment maintenance.

Physical Requirements

Physical Required: Yes

Commercial Driver’s License (CDL) required. Subject to DOT approved pre‑employment & random testing for alcohol and controlled substances.

Criminal History Background Check

Required: Yes