Mail Room Clerk

Loyal Source Government Services; Dallas (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Loyal Source Government Services is seeking four Mailroom Clerks to support the Dallas VA Medical Center Mailroom in Dallas, Texas. These positions require attention to detail, reliability, and the ability to work in a fast-paced government facility environment.

Responsibilities include receiving, sorting, and routing mail, handling certified and accountable mail, operating Pitney Bowes systems and postage meters, maintaining mail logs, and ensuring HIPAA privacy standards.

Qualifications

• High school diploma or GED.
• U.S. citizenship or legal residency as required for facility access.
• Strong verbal and written English communication skills.
• Experience operating mail processing equipment and maintaining mail logs.
• Ability to use electronic tracking systems and basic computer applications.
• Experience with filing, records management, and document retrieval.
• Ability to lift 25-40 pounds and stand or walk for extended periods.
• Strong customer service skills and ability to resolve routine issues professionally.

Responsibilities

• Receive, sort, classify, route, and distribute incoming and outgoing mail.
• Process certified, registered, express, and other accountable mail while maintaining accurate tracking logs.
• Operate mailroom equipment including postage meters, Pitney Bowes systems, folding/inserting machines, sorting equipment, and parcel scales.
• Track and reconcile parcels using approved electronic systems.
• Deliver internal mail according to established routes and schedules.
• Organize, file, and retrieve records in accordance with established procedures.
• Maintain clean, organized, and safe work areas.
• Report delivery discrepancies, suspicious items, safety concerns, equipment malfunctions, and security issues.
• Ensure compliance with privacy, security, and HIPAA requirements when handling sensitive information.

Skills

Mailroom operations

English communication

Customer service

Education

High school diploma or GED

Tools

Pitney Bowes systems

Postage meters

Sorting equipment

Job description

Mailroom Clerk (4 Openings) - Dallas, TX

Loyal Source Government Services is looking for four (4) Mailroom Clerks to support operations at the Dallas VA Medical Center Mailroom in Dallas, Texas. These positions play a critical role in ensuring the timely, accurate, and secure processing and distribution of mail throughout the facility. Candidates should be detail-oriented, organized, and able to work independently in a fast-paced environment.

Position Details

• Position Title: Mailroom Clerk
• Number of Openings: 4
• Location: Dallas VA Medical Center, 4500 S. Lancaster Rd., Dallas, TX 75216
• Schedule: Monday-Friday, 8:00 AM - 4:30 PM (excluding federal holidays)
• Contract Duration: Up to 120 days with an anticipated start date of February 2027, contingent upon successful completion of required background screening and credentialing.
• Pay Rate: $20.02 + $5.42 H&W

Responsibilities

• Receive, sort, classify, route, and distribute incoming and outgoing mail.
• Process certified, registered, express, and other accountable mail while maintaining accurate tracking logs.
• Operate mailroom equipment including postage meters, Pitney Bowes systems, folding/inserting machines, sorting equipment, and parcel scales.
• Track and reconcile parcels using approved electronic systems.
• Deliver internal mail according to established routes and schedules.
• Organize, file, and retrieve records in accordance with established procedures.
• Maintain clean, organized, and safe work areas.
• Report delivery discrepancies, suspicious items, safety concerns, equipment malfunctions, and security issues.
• Ensure compliance with privacy, security, and HIPAA requirements when handling sensitive information.

Required Qualifications

• High school diploma or GED.
• U.S. citizenship or legal residency as required for facility access.
• Strong verbal and written English communication skills.
• Experience operating mail processing equipment and maintaining mail logs.
• Ability to use electronic tracking systems and basic computer applications.
• Experience with filing, records management, and document retrieval.
• Ability to lift 25-40 pounds and stand or walk for extended periods.
• Strong customer service skills and ability to resolve routine issues professionally.

Preferred Qualifications

• Previous experience in a mailroom, warehouse, logistics, administrative support, or records management environment.
• Experience handling accountable or secure mail.
• Familiarity with government, healthcare, or VA environments.

Please note: this position is notional and contingent upon the award of a government contract.

About Notional Opportunities

Notional opportunities are roles in the planning stages and contingent on contract awards. By applying to notional positions, you can express early interest, enhancing your employment prospects and positioning yourself at the forefront of potential job opportunities. This proactive approach gives you an edge and boosts your visibility to employers, making it a strategic choice for those eager to explore future roles and expand your professional network.

About Loyal Source

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission‑critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.

Loyal Source uses AI‑powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI‑powered voice assessment. This easy, no‑scheduling‑required process helps us and the candidate move the hiring process forward faster.

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at [e-mail].