Mail Production Support

Financial Statement Services, Inc; Oklahoma; On-site; USD 48,712,000 - 65,904,000; Full time

Benefits offered by this job

ESOP

401k & Roth

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Vacation

Sick leave

Paid holidays

Birthday

Employee Assistance Program

Employee awards

Job summary

Financial Statement Services, Inc. is seeking an Operations (Production) Support on 1st shift to assist production, move materials, and cover multiple duties in Lincoln, RI. The role requires flexibility for overtime and weekend work during peak cycles, with daily tasks across mailing and QA as described.

The position emphasizes strong communication, organization, confidentiality, and ability to work independently while maintaining a customer-service mindset in a fast-paced environment.

Qualifications

• High school diploma or GED preferred.
• Well organized with strong time management.
• Ability to handle multiple tasks and prioritize.

Responsibilities

• Assist or provide coverage in Mailing and Quality Assurance with large mailing equipment.
• Move stock and materials from warehouse to Inserter locations.
• Sign off on mail pieces during the Inserter cycle.
• Learn to operate Mailroom Inserters to fill in as needed.
• Copying and scanning documentation if required.
• Follow company policies and safety regulations.
• Report unsafe facility and vehicle issues to management.
• Perform other duties; overtime and long days are common.

Skills

Communication

Interpersonal skills

Organizational skills

Attention to detail

Multi-tasking

MS Word

MS Excel

MS PowerPoint

Customer service

Independent work

Shift flexibility

Education

High School Diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S.

FSSI East Inc. is looking for a full-time Operations (Production) Support to join our 1st shift team in Lincoln, Rhode Island. This position is responsible for general support to the production departments. This includescross-training and filling in for various positions due to vacations, call outs or high-volume days, in addition to performing standard daily operational duties.

Schedule: Full-time,Monday-Friday, 7:30 am - 4:00 pm (1st shift)

Overtime is scheduled as needed, and could require coming in earlier, staying later, and working weekend shifts during high-volume production cycles.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist or provide coverage in Mailing and Quality Assurance. These departments will require successful and accurate operation of large mailing equipment.
• Moving stock and materials from warehouse to assigned location on the Inserter.
• Signing off on mail pieces throughout the Inserting cycle.
• Learn to operate Mailroom Inserters well enough to fill in on as needed basis.
• Copying and scanning documentation if required.
• Follow company policies and safety regulations.
• Report unsafe facility and vehicle issues to management.
• Perform other duties assigned dependent on the changing needs of the organization.
• Flexibility in work schedule, and frequently working 10 or more hours per day, is required on a recurring basis.

QUALIFICATIONS

Effective written and oral communication, interpersonal, and organizational skills, strong attention to detail and multi-tasking skills, and PC literacy. Intermediate level knowledge of Word, Excel, and PowerPoint. Must possess strong customer service philosophy and attitude, work effectively and independently, and effectively work with all levels of employees. Must be flexible with shift and available overtime. Maintain a high level of confidentiality.

EDUCATION and/or RELEVANT EXPERIENCE

• High School Diploma or GED preferred.
• Must be well organized and have strong time management skills.
• Must handle multiple tasks and prioritize accordingly.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to use hands and/or fingers to grasp, handle or feel; reach with hands and arms; and talk and hear; stand, walk, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift/move up to 40 pounds independently. Specific vision required by this job include close, distant, and peripheral vision, and focus adjustments.

Why Join Us?

• Employee Ownership through our Employee Stock Ownership Plan (ESOP):When you join our team, you’re not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future.
• Strong company culture with a stable company and opportunity to grow and build a career.

Benefits include:

• 401(k) & Roth + Employee Stock Ownership Plan
• Medical, Dental, Vision & Life Insurance
• Vacation, sick leave and paid holidays –including your birthday!
• Employee Assistance Program
• Additional perks & employee award programs

Hiring Rate (per hour):$20