Mail Production Support

FSSI - Financial Statement Services Inc.; Lincoln (RI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

401(k) & Roth + ESOP

Medical, Dental, Vision & Life 보험

Vacation, sick leave and paid holidays

Employee Assistance Program

Additional perks & employee award 프로그램

Job summary

FSSI East Inc. is seeking an Operations (Production) Support for its 1st shift in Lincoln, Rhode Island. The role provides general production department support, with cross-training and coverage during vacations or high-volume days.

The position runs Monday–Friday, 7:30 am–4:00 pm, with overtime as needed and possible weekend shifts. Strong attention to detail and confidentiality are essential, along with flexibility and customer-service orientation.

Qualifications

• Effective written and oral communication, interpersonal, and organizational skills.
• Strong attention to detail and multi-tasking abilities.
• Intermediate Word, Excel, and PowerPoint skills.
• Customer service mindset with ability to work independently and with others.
• Shift flexibility with overtime availability and confidentiality.

Responsibilities

• Assist or cover Mailing and Quality Assurance with large mailing equipment.
• Move stock and materials from warehouse to Inserter location.
• Sign off on mail pieces throughout the Inserting cycle.
• Learn Mailroom Inserters to fill in as needed.
• Copy and scan documentation when required.
• Follow policies and safety regulations.
• Report unsafe facility and vehicle issues to management.
• Perform other duties as organizational needs change.
• Frequent 10+ hour days on high-volume cycles.

Skills

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Multitasking

PC literacy

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Customer service

Independence

Team collaboration

Overtime flexibility

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S.

FSSI East Inc. is looking for a full-time Operations (Production) Support to join our 1st shift team in Lincoln, Rhode Island. This position is responsible for general support to the production departments. This includes cross-training and filling in for various positions due to vacations, call outs or high-volume days, in addition to performing standard daily operational duties.

Schedule: Full-time, Monday-Friday, 7:30 am - 4:00 pm (1st shift)

Overtime is scheduled as needed, and could require coming in earlier, staying later, and working weekend shifts during high-volume production cycles.

Essential Duties And Responsibilities

• Assist or provide coverage in Mailing and Quality Assurance. These departments will require successful and accurate operation of large mailing equipment
• Moving stock and materials from warehouse to assigned location on the Inserter
• Signing off on mail pieces throughout the Inserting cycle
• Learn to operate Mailroom Inserters well enough to fill in on as needed basis
• Copying and scanning documentation if required
• Follow company policies and safety regulations
• Report unsafe facility and vehicle issues to management
• Perform other duties assigned dependent on the changing needs of the organization
• Flexibility in work schedule, and frequently working 10 or more hours per day, is required on a recurring basis

Requirements

QUALIFICATIONS

Effective written and oral communication, interpersonal, and organizational skills, strong attention to detail and multi-tasking skills, and PC literacy. Intermediate level knowledge of Word, Excel, and PowerPoint. Must possess strong customer service philosophy and attitude, work effectively and independently, and effectively work with all levels of employees. Must be flexible with shift and available overtime. Maintain a high level of confidentiality.

EDUCATION And/or RELEVANT EXPERIENCE

• High School Diploma or GED preferred
• Must be well organized and have strong time management skills
• Must handle multiple tasks and prioritize accordingly

Physical Requirements

While performing the duties of this job, the employee is regularly required to use hands and/or fingers to grasp, handle or feel; reach with hands and arms; and talk and hear; stand, walk, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift/move up to 40 pounds independently. Specific vision required by this job include close, distant, and peripheral vision, and focus adjustments.

Benefits

Why Join Us?

• Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you're not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future
• Strong company culture with a stable company and opportunity to grow and build a career

Benefits include:

• 401(k) & Roth + Employee Stock Ownership Plan
• Medical, Dental, Vision & Life Insurance
• Vacation, sick leave and paid holidays - including your birthday!
• Employee Assistance Program
• Additional perks & employee award programs

Hiring Rate (per hour): $20