MAIL PRODUCTION OPERATOR - IT STATEWIDE OPERATOR 1-4

State of Louisiana; Baton Rouge (LA); On-site; USD 42,000 - 66,000; Full time

Job summary

State of Louisiana is seeking an IT Statewide Operator to join the Division of Administration/Office of Technology Services in the Production Support Services section. The role involves operating advanced production mail equipment and supporting electronic job tracking and audit logging around the clock.

No prior experience or training is required. The position offers career progression within IT Statewide Operator levels and will require background checks and adherence to state policies.

Qualifications

• No experience or training is required.

Responsibilities

• Independently operate advanced production mail equipment according to procedures and maintain quality standards.
• Collaborate with agency personnel to operate production mail handling equipment on a 24/7 basis and manage related IT tracking/audit logging.
• Receive and provide instruction as a team leader, overseeing a work cell with one or more printing or mail machines.
• Participate in ongoing education, training, and cross-training to improve performance.
• All other duties assigned.

Job description

The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Production Support Services section. Req. 227516 (OTS/PSS #50539705).

The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State’s investment in technology by promoting smart decision‑making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

• Overseeing the state’s capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

No experience or training is required.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Independently operates advanced production mail equipment according to established procedures to produce and transport materials consistent with established standards for printed and mailed matter. Ensures compliance with procedures and standards through continuous quality assurance and reporting. Participates in efforts to improve operational outcomes by identifying and raising to management any deviation in production from established standards. Remains abreast of such standards and procedures.

• Collaborates with a team of agency personnel to operate advanced production mail handling equipment on a 24/7 basis. Operates simple or complex information technology equipment serving electronic or otherwise automated job tracking and audit logging functions, maintaining compliance with all agency policies, procedures, and operating agreements.

• Receives and provides instruction to other agency personnel as a team leader, independently operating a work cell consisting of one or more production printing or mail preparation machines, as assigned by a supervisor.

• Participates as directed in agency continuing education, training, and cross‑training initiatives to continually improve personal and team performance outcomes.

• All other duties assigned.

Position‑Specific Details

Appointment Type: This vacancy will be filled by either a new hire or the promotion of a current, permanent‑status classified employee.

Career Progression: This vacancy participates in a career progression group and may be filled from this recruitment as an IT Statewide Operator 1, 2, 3, or 4.

Compensation: The salary range listed on the job posting reflects the pay grade minimum and maximum for the IT Statewide Operator 1 job title. The salary range pay grade minimum and maximum for the other levels of the career progression group can be viewed using the links below.

IT Statewide Operator 2

IT Statewide Operator 3

IT Statewide Operator 4

Louisiana is a "State as a Model Employer" for People with Disabilities.

No Civil Service test score is required in order to be considered for this vacancy.

Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre‑employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E‑Verify system.