Mail Processing Operator

State of North Carolina - Department of Transportation; North Carolina; On-site; USD 31,000 - 49,000; Full time

Job summary

The State of North Carolina - Department of Transportation is seeking an Administrative Associate I (S) to support the DMV mail operations. The role handles high-volume mail processing, coordinates with the State Mail Service Center, and ensures secure and timely delivery of titles, registrations, and related items.

Ideal candidates will have a high school diploma or GED, strong attention to detail, and proven reliability in time-sensitive tasks.

Qualifications

• High school diploma or GED required.
• Experience in mailroom or mail processing preferred.
• Ability to operate and coordinate mail processing equipment.
• Knowledge of USPS standards and mail routing is a plus.
• Must be able to drive and legally operate a motor vehicle.

Responsibilities

• Operate mail-processing equipment such as high-speed inserters and postage meters.
• Ensure accuracy and timeliness of DMV mail delivery.
• Maintain mail supplies inventory and notify when reorders are needed.
• Coordinate service with maintenance vendors.
• Support safety program and conduct safety meetings.
• Assist with general material handling tasks and unloading.
• Serve as liaison between DMV units and State Mail Service Center.

Skills

Mailroom operations

Equipment maintenance

Time management

Attention to detail

Customer service

Education

High school diploma or GED

Tools

UPS Shipping System

Weigh-in-motion equipment

Envelope printer

Folder inserters

Job description

AgencyDept of TransportationDivisionState Hwy Administrator - Div of HwysJob Classification TitleAdministrative Associate I (S)Position Number60015474GradeNC01About UsIt’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.Description of WorkPlease note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date.This position plays a key role in supporting the Division of Motor Vehicles by processing a high volume of incoming and outgoing mail—over 22 million pieces annually. The role serves as the primary liaison between DMV units and the State Mail Service Center, ensuring accurate, timely, and secure handling of all mail types, including daily correspondence, titles, registration renewals, license plates, flats, packages, and certified mail.Key Responsibilities• Operate mail-processing equipment such as high-speed inserters, weigh-in-motion systems, postage meters, and shipping platforms (UPS/FedEx).• Ensure accuracy, timeliness, and compliance with legal and operational requirements related to DMV mail delivery.• Maintain inventory of mail supplies and envelopes; notify supervisors when reorder points are reached.• Assist with equipment upkeep and coordinate service needs with maintenance vendors.• Support general material handling tasks, including organizing the mail services area, unloading supplies, and assisting the supply services team as needed.• Participate in the safety program, including conducting assigned safety meetings.The ideal candidate is reliable, detail-oriented, comfortable working with time-sensitive tasks, and able to perform physically active duties such as walking routes and handling carts. Strong communication, organization, and customer service skills are essential for supporting internal DMV stakeholders.Must be able to legally operate a motor vehicle.Knowledge Skills and Abilities/Management PreferencesSalary Grade and Salary Range: NC01 $31,200 - $48,810Management prefers applicants with the following:Experience working in a mailroom environment operating and maintaining a variety of equipment such as high-speed mail inserters with inline postage meters, weigh in motion mailing machines, UPS Shipping System, envelope printer and folder.Experience with material handling, both palletized and non-palletized including loading and unloading trucks both manually and with material handling equipment where feasible.Experience processing, sorting and handling mail and packages, both incoming and outgoing with USPS standardsExperience with mail route delivery and pickup, both walkable routes internally and drivable exterior routesExperience working independently under general supervision and being the acting supervisor temporarily over other like kind positions when the supervisor is out of the work area.Minimum Education and ExperienceSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience.In accordance with the Governor’s Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.EEO StatementT he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.Recruiter:Adrianna N BlackmerEmail:[e-mail]