Mail Operations Specialist

State of Iowa; Des Moines (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, and Vision Insurance

IPERS Retirement Plan

Deferred compensation option

Flexible Spending Accounts

Life Insurance

Employee Assistance Programs

Employee Discount Programs

Job summary

State of Iowa, Department of Administrative Services, is seeking a Mail Clerk 2 to support efficient mail operations for the state. The role processes incoming and outgoing mail, applies postage, and ensures accurate billing across hundreds of internal accounts.

The position requires familiarity with USPS regulations, attention to detail, and the ability to work as a frontline participant in government service. Join a central mail operation and contribute to reliable state-wide communications.

Qualifications

• One year of full-time work experience processing mail.
• Experience in the state executive branch that includes six months as Mail Clerk 1.

Responsibilities

• Unload carts of incoming parcels and separate by agency.
• Know and apply USPS regulations for all classes of mail (approx. 17 million pieces annually).
• Process outgoing federal mail using postage scales and metering machines; apply postage cost-effectively.
• Bill charges to 400+ internal customer accounts accurately.
• Unload mail from equipment and sort by building into ~80 mailboxes; know agency acronyms and addresses.
• Be alert to suspicious packages and assist customers when needed.

Job description

State of Iowa, Department of Administrative Services, is seeking a Mail Clerk 2 to support efficient mail operations for the state. The role processes incoming and outgoing mail, applies postage, and ensures accurate billing across hundreds of internal accounts.

The position requires familiarity with USPS regulations, attention to detail, and the ability to work as a frontline participant in government service. Join a central mail operation and contribute to reliable state-wide communications.