Mail Clerk 2

State of Iowa; Des Moines (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, and Vision Insurance

IPERS Retirement Plan

Deferred compensation option

Flexible Spending Accounts

Life Insurance

Employee Assistance Programs

Employee Discount Programs

Job summary

State of Iowa, Department of Administrative Services, is seeking a Mail Clerk 2 to support efficient mail operations for the state. The role processes incoming and outgoing mail, applies postage, and ensures accurate billing across hundreds of internal accounts.

The position requires familiarity with USPS regulations, attention to detail, and the ability to work as a frontline participant in government service. Join a central mail operation and contribute to reliable state-wide communications.

Qualifications

• One year of full-time work experience processing mail.
• Experience in the state executive branch that includes six months as Mail Clerk 1.

Responsibilities

• Unload carts of incoming parcels and separate by agency.
• Know and apply USPS regulations for all classes of mail (approx. 17 million pieces annually).
• Process outgoing federal mail using postage scales and metering machines; apply postage cost-effectively.
• Bill charges to 400+ internal customer accounts accurately.
• Unload mail from equipment and sort by building into ~80 mailboxes; know agency acronyms and addresses.
• Be alert to suspicious packages and assist customers when needed.

Job description

Are you passionate about ensuring seamless mail operations and making a meaningful impact in government service? Join us at the Department of Administrative Services (DAS) as a Mail Clerk 2 and play a pivotal role in facilitating efficient mail processing for the State of Iowa.

Key Responsibilities:

• Will assist the state by unloading carts of incoming parcels, federal and interoffice mail from delivery routes and separate by agency.

• Responsible for knowledge of current United States Postal Services regulations governing preparations of all classes of mail (17 million pieces annually) for presentation to the United States Postal Service. Processes outgoing federal mail using postage scales and postage metering machines.
• Responsible for processing and applying postage in the most economical manner, either through assistance with mail piece design, bar coding or vendor selection.
• Responsible for accurately applying postage to mail pieces and correctly billing charges to over 400 separate internal customer accounts.
• Unloads mail from federal mail equipment and separates by building. Sorts and cases incoming and outgoing federal and interoffice mail by agency to approximately 80 different mailboxes. This mail may consist of tax payments, license applications, crime evidence, employment applications, client forms, child support payments or legal correspondence. Must have knowledge of ALL agency acronyms, staff and addresses, to ensure accurate and timely delivery of mail.
• Must be alert to suspicious packages, and letters received for where they are provided from because we are a front line defense for elected offices, department heads and the Governors Offices. When necessary or as time allows, help with customers and other mail related duties.
  

Desired Skills and Knowledge:

• Critical Thinking: Utilize logical reasoning to identify effective solutions and approaches to mail processing challenges.
• Effective Communication: Clearly convey information verbally and in writing, facilitating smooth communication with team members and external stakeholders.
• Time Management: Efficiently manage your own time and prioritize tasks to ensure deadlines are met consistently.

Benefits:

At the State of Iowa, we are committed to your well-being. As a valued team member, you'll enjoy a comprehensive benefits package that includes:

• Paid Time Off: Enjoy vacation, paid holidays, and sick leave with no limits on sick leave accrual.
• Great Benefits: Excellent Health, Dental, and Vision Insurance Options.
• Retirement Plan: IPERS Retirement package and an option for a deferred compensation plan.
• Flexibility: Flexible Spending Accounts (medical and dependent care).
• Life Insurance: Free Life Insurance.
• Support: Employee Assistance Programs and Employee Discount Programs.

To learn more about the benefits of working with the State of Iowa, visit our benefits webpage.

Explore the Distinctive Culture of DAS: Why Choose Us?

Are you ready to uncover the unique qualities that make the Department of Administrative Services (DAS) an exceptional workplace? Dive into our recruitment page to explore what sets DAS apart, join our Talent Network for the latest job opportunities, discover the outstanding benefits offered by the state, and receive personalized support to navigate the State's hiring process. We're excited to welcome you aboard and see how your talents can contribute to the success of our team!

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. One year of full-time work experience processing mail.
2. Current, continuous experience in the state executive branch that includes experience equal to six months of work as a Mail Clerk 1.

• Some positions in this class may require the possession of a valid Iowa driver's license.
• Some positions in this class may require an applicant to have the ability to pass a background investigation.