Stores & Mail Operations Supervisor, SG-12

New York State Department of Financial Services; City of Albany (NY); On-site; USD 50,425 - 61,548; Full time

Job summary

The New York State Department of Financial Services is seeking a Stores & Mail Operations Supervisor in Albany. This role involves overseeing daily mail processing, managing supply inventories, and supervising staff in the Office Services unit.

Ideal candidates will have civil service eligibility and experience in operations or support roles. The position supports office moves and vendor coordination essential for daily operations, with a permanent appointment offering benefits and salary ranging from $50,425 to $61,548.

Qualifications

• Candidates must be reachable on the Civil Service eligible list for 31-183010.
• One year of permanent competitive service as an Office Assistant 2 (Stores/Mail).
• Ability to coordinate with vendors and manage office supplies.

Responsibilities

• Supervises daily mail processing—opening, sorting, delivery, and tracking.
• Oversees document processing and coordinates with USPS and FedEx.
• Maintains records and processes employee requests.
• Manages supply inventory and copier/printer maintenance.
• Coordinates vendor appointments and helps with office moves.

Skills

Mail processing

Inventory management

Excel proficiency

Clerical duties

Team supervision

Job description

Position

The Department of Financial Services is seeking a Stores & Mail Operations Supervisor in the Office Services and Facilities Management unit. Some travel may be required for this position.

Responsibilities

• Supervises all aspects of daily mail processing—opening, sorting, delivery, and tracking of incoming/outgoing barcoded mail.
• Oversees document processing and coordinates with USPS and FedEx for supplies, generates reports, and tracks data using Excel.
• Maintains records and processes employee requests.
• Supervises supply inventory, fulfills supply orders, and manages copier/printer maintenance and toner tracing; coordinates equipment setup and relocation for office moves and employee onboarding/offboarding.
• Coordinates vendor appointments and logs maintenance requests through the building reporting system.
• Supports office moves including planning, coordination, and execution.
• Supervises and develops support staff.
• Resolves work problems and responds to mailroom and office services inquiries.
• Serves as backup to the Office Services Manager and Assistant Office Service Manager as needed.
• Performs other clerical, facilities, and Office Services Facilities Management Unit duties as assigned.

Minimum Qualifications

List Appointment: Candidates must be reachable on the Civil Service eligible list for 31-183010.

Transfer: Candidates must have one year of permanent competitive service in a title eligible for transfer via Section 70.1 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website. Note: under Civil Service Law, an employee cannot have two consecutive upward 70.1 or 52.6 transfers without an intervening eligible list appointment if such transfers would exceed two salary grades.

Promotion: One year of permanent competitive service as an Office Assistant 2 (Stores/Mail).

Non-Competitive Promotion (NCP): If the number of qualified candidates who apply for the position is three or less, a permanent appointment can be made, at agency discretion, by non-competitive promotion of an applicant who meets the minimum qualifications.

Benefits and Compensation

Salary: $50,425 – $61,548.

Appointment Status: Permanent.

Travel: 10%.

Please note that a change in negotiating unit may affect your salary, insurance, and other benefits.