Mail & Office Operations Coordinator

SPS North America; Lisle (IL); On-site; USD 26,863,000 - 30,762,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Recognition Programs

Paid Time Off

Bonuses

Benefit Offerings

Job summary

SPS North America in Lisle, IL is seeking a Client Services Associate to support mail handling, print services, and workplace coordination. You will help keep the office running smoothly by processing inbound/outbound mail, supporting print requests, and maintaining organized mailrooms and workspaces.

Ideal candidates have strong communication and customer service skills, can work independently, and are familiar with basic office systems and Microsoft Office.

Qualifications

• Strong communication and customer service skills.
• Ability to work independently and stay organized.
• Familiarity with shipping/receiving processes (preferred).
• Comfort using basic office systems and Microsoft Office.
• Hands-on, reliable, and adaptable in a dynamic environment.

Responsibilities

• Receive, sort, and distribute inbound mail and packages.
• Process outgoing shipments using postage and shipping systems.
• Track deliveries and maintain accurate records using scanning tools and tracking systems.
• Respond to inquiries related to mail and package status.
• Fulfill basic print and document requests.
• Provide light support for copier equipment, including toner replacement and upkeep.
• Monitor and replenish paper and office supplies in copy/mail areas.
• Maintain clean, organized mailrooms and service areas.
• Assist with meeting room setups, office moves, and workplace support tasks as needed.
• Communicate with employees regarding deliveries and service requests.
• Crosstrain across mailroom functions and support additional operational needs.
• Follow all safety, security, and company procedures.
• Assist with additional tasks as assigned.

Skills

Customer service

Communication

Organizational skills

Shipping/receiving processes

Microsoft Office

Education

High school diploma or equivalent

Job description

SPS North America in Lisle, IL is seeking a Client Services Associate to support mail handling, print services, and workplace coordination. You will help keep the office running smoothly by processing inbound/outbound mail, supporting print requests, and maintaining organized mailrooms and workspaces.

Ideal candidates have strong communication and customer service skills, can work independently, and are familiar with basic office systems and Microsoft Office.