Mail Logistics Coordinator

Seneca Resources; Vienna (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

Seneca Resources is seeking a detail-oriented Mail Logistics Coordinator I to manage inbound and outbound mail, packages, and documents across a large corporate campus, ensuring timely distribution, accurate tracking, proper routing, and secure handling of mail and packages.

The role requires strong attention to detail, excellent organizational and communication skills, and the ability to work independently while coordinating with multiple departments in a fast-paced environment.

Qualifications

• 5-10 years of relevant experience preferred.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a high-volume environment.
• Strong verbal and written communication skills.
• Excellent customer service, research, analytical, and problem-solving skills.
• Ability to work independently and collaboratively across departments.
• Strong time management and prioritization skills.
• Ability to accurately follow established procedures and guidelines.

Responsibilities

• Distribute inbound USPS mail, express correspondence, packages, and internal documents.
• Collect and transport outbound mail, packages, and correspondence to the Mail Center.
• Scan and maintain accurate tracking and chain-of-custody records.
• Sort, review, timestamp, and route incoming mail to the appropriate departments.
• Research employee locations and reroute incorrectly addressed mail.
• Process time-sensitive mailings, packages, supplies, and projects.
• Assist employees with mail-related questions, supplies, and issues.
• Maintain mailrooms and support campus-wide distribution activities.
• Handle controlled forms and secured items while maintaining proper security procedures.
• Investigate and reconcile inventory discrepancies when required.
• Support document validation, indexing, assignment, and routing.
• Assist with training new team members as needed.

Skills

Attention to detail

Organizational skills

Multitasking

Verbal and written communication

Customer service

Time management

Tools

Microsoft Office

Job description

We are seeking a detail-oriented Mail Logistics Coordinator I to support inbound and outbound mail, packages, documents, and internal correspondence across a large corporate campus. The role will ensure timely distribution, accurate tracking, proper routing, and secure handling of mail and packages.

Key Responsibilities

• Distribute inbound USPS mail, express correspondence, packages, and internal documents.
• Collect and transport outbound mail, packages, and correspondence to the Mail Center.
• Scan and maintain accurate tracking and chain-of-custody records.
• Sort, review, timestamp, and route incoming mail to the appropriate departments.
• Research employee locations and reroute incorrectly addressed mail.
• Process time-sensitive mailings, packages, supplies, and projects.
• Assist employees with mail-related questions, supplies, and issues.
• Maintain mailrooms and support campus-wide distribution activities.
• Handle controlled forms and secured items while maintaining proper security procedures.
• Investigate and reconcile inventory discrepancies when required.
• Support document validation, indexing, assignment, and routing.
• Assist with training new team members as needed.

Required Qualifications

• 5-10 years of relevant experience preferred.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a high-volume environment.
• Strong verbal and written communication skills.
• Excellent customer service, research, analytical, and problem-solving skills.
• Ability to work independently and collaboratively across departments.
• Strong time management and prioritization skills.
• Ability to accurately follow established procedures and guidelines.

Preferred Experience

• Mailroom, office, logistics, courier, or distribution experience.
• Familiarity with USPS, UPS, or FedEx.
• Experience with Microsoft Office and computer-based tracking systems.
• Experience working in a fast-paced, production-oriented environment.