Mail Data Scientist - Growth & AI Metrics

Superhuman; Seattle (WA); Hybrid; USD 225,000 - 275,000; Full time

Benefits offered by this job

Health care

Disability insurance

Life insurance

401(k) matching

Parental leave

Paid time off

Holidays

Floating holidays

Sick time

Home office stipend

Caregiving stipend

Pet care stipend

Wellness stipend

Professional development

Job summary

Superhuman is seeking a Data Scientist on the Mail team to drive growth and delight users through data-driven insights and experiments. You will work with product, engineering, and ML teams to shape feature strategy and measure success across activation, engagement, and retention.

You will define robust metrics, run rigorously designed experiments, and partner across departments to quantify impact and surface opportunities to improve the inbox experience for millions of users.

Qualifications

• 5+ years of data science experience with measurable business impact.
• Deep expertise in experimentation and causal inference; proficient in A/B testing and quasi-experimental methods.
• Fluent in Python and SQL with strong data exploration and manipulation skills.
• Strong applied statistics and machine learning skills to drive product decisions.
• Able to translate business questions into sound experimental designs and metrics.
• Influences cross-functional partners and communicates insights clearly.

Responsibilities

• Be the embedded data science partner for the Mail core product team, shaping feature strategy and roadmap decisions with evidence.
• Define and own metrics for Mail activation, engagement, retention, and leading indicators for new features.
• Design and run experiments across the Mail lifecycle and build measurement frameworks to separate signal from noise.
• Shape measurement strategy for Mail's AI features by defining quality frameworks and behavioral metrics.
• Identify what makes Mail sticky and which features drive deep engagement and activation sequences.
• Partner with product, growth, and sales to quantify levers that drive expansions and surface signals predicting conversion and churn.
• Use data to craft onboarding flows, feature discovery, and engagement nudges that feel natural.
• Communicate findings to PMs, engineers, and executives, raising the bar for data-driven decisions.

Skills

Python

SQL

Statistics

Machine learning

Experimentation

Communication

Ambiguity tolerance

Education

Bachelor's degree in quantitative field

Tools

Statsig

Databricks

Claude Code

Job description

Superhuman is seeking a Data Scientist on the Mail team to drive growth and delight users through data-driven insights and experiments. You will work with product, engineering, and ML teams to shape feature strategy and measure success across activation, engagement, and retention.

You will define robust metrics, run rigorously designed experiments, and partner across departments to quantify impact and surface opportunities to improve the inbox experience for millions of users.