MAHRS Business System Analyst

General Dynamics IT; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

General Dynamics IT is seeking a Business Systems Analyst to transform HR processes into mission-ready capabilities for the Department of the Navy's MAHRS/EEO programs. You will design, develop, and sustain dashboards, reports, and data products that inform leadership decisions and improve HR operations across DON departments.

Responsibilities include supporting SharePoint sites, creating functional requirements, and delivering analytics with Cognos, Qlik, and Jupiter tools.

Qualifications

• Five (5) years of experience designing, developing, and sustaining reports, dashboards, and metrics using Cognos BI, DON/Jupiter tools, or similar analytics platforms.
• Three (3) years of experience utilizing federal HR data in support of reporting and analysis.
• Two (2) years of Microsoft SharePoint content management experience.
• Experience in business process analysis, requirements documentation, and workflow design.
• Strong analytical skills with ability to interpret HR and EEO performance metrics.
• Excellent communication and presentation skills.

Responsibilities

• Perform day-to-day HR support functions across multiple departments under MAHRS within DON’s M&RA organization, including EMPO and OFR.
• Update and maintain content on designated Microsoft SharePoint sites, ensuring materials remain accurate, refreshed, and aligned to program needs.
• Analyze, document, and recommend site designs for new SharePoint environments; draft functional requirements, workflows, communication plans, and implementation strategies.
• Examine existing and new business processes, operating procedures, and workflows to recommend improvements or restructuring initiatives.
• Generate System and Functional Requirements Documentation with clear business and functional requirements, providing solution recommendations that meet MAHRS, EEO, Manpower, and HR operational needs.
• Update, maintain, and organize MAHRS and EEO policies, guidance, SOPs, business processes, and supporting documents.
• Develop test scenarios for enhancement features, bug fixes, system upgrades, and new system implementations to support quality assurance.
• Create and support HRLink and DON Jupiter reports, dashboards, metrics, and visualizations using Cognos BI, Qlik, Databricks, and other DON/Jupiter analytics tools.
• Design, develop, and deliver ad‑hoc analyses, reports, and presentations for MAHRS and EEO Program Managers, addressing HR performance measures, hiring metrics, timeliness metrics, quantities, and other DON HR reporting requirements.
• Assist with developing and populating corporate dashboards and scorecards with metrics, briefing charts, and supporting data. Includes creation/maintenance of metrics on the M&RA HR Portal, HRLink (Cognos), and DON/Jupiter.
• Provide technical and functional user support for EEO systems such as iComplaints, NEAT, FEDSEP, and IRCMS within the DON EEO community.
• Design and develop processes to capture Applicant Flow Data, Occupational Civilian Labor Force (OCLF) benchmarking, and Barrier Analysis datasets; automate associated database tables and workflows.
• Prepare briefing charts with analyses and detailed data explanations for leadership consumption.
• Prepare weekly, monthly, and quarterly HR and EEO reports at DON, Command, or organizational levels, including the documented calculations and data sources used.
• Prepare briefs supporting OPM and DoD metric requirements, including data pulls and transformation necessary for final reporting.
• Provide logistical and operational support for assigned MAHRS and EEO events.

Skills

Cognos BI Tools

Dashboards Design

Qlik Sense

Requirement Documents

SharePoint Site Management

Tools

SharePoint

DON/Jupiter

Databricks

Cognos

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Other

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

NACI (T1)

Job Family:

Process and Operational Efficiency

Job Qualifications:

Skills:

• Cognos BI Tools
• Dashboards Design
• Qlik Sense
• Requirement Documents
• SharePoint Site Management

Certifications: None

Experience:

5 + years of related experience

U.S. Citizenship Required:

Yes

Job Description:

Transform processes into mission impact as a Business Systems Analyst supporting the Department of the Navy’s Manpower & Reserve Affairs (M&RA) organization. Your work will strengthen HR operations, enhance reporting capabilities, streamline workflows, and support data-driven decision making across multiple DON departments.

At GDIT, people are our differentiators. As a Business Systems Analyst , you will help ensure today is safe and tomorrow is smarter by analyzing business processes, supporting enterprise HR systems, documenting requirements, and creating high-quality reports, dashboards, and data-driven products that support DON leadership. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

How a Business Systems Analyst will make an impact

• Perform day-to-day HR support functions across multiple departments under MAHRS within DON’s M&RA organization, including EMPO and OFR.
• Update and maintain content on designated Microsoft SharePoint sites, ensuring materials remain accurate, refreshed, and aligned to program needs.
• Analyze, document, and recommend site designs for new SharePoint environments; draft functional requirements, workflows, communication plans, and implementation strategies.
• Examine existing and new business processes, operating procedures, and workflows to recommend improvements or restructuring initiatives.
• Generate System and Functional Requirements Documentation with clear business and functional requirements, providing solution recommendations that meet MAHRS, EEO, Manpower, and HR operational needs.
• Update, maintain, and organize MAHRS and EEO policies, guidance, SOPs, business processes, and supporting documents.
• Develop test scenarios for enhancement features, bug fixes, system upgrades, and new system implementations to support quality assurance.
• Create and support HRLink and DON Jupiter reports, dashboards, metrics, and visualizations using Cognos BI, Qlik, Databricks, and other DON/Jupiter analytics tools.
• Design, develop, and deliver ad‑hoc analyses, reports, and presentations for MAHRS and EEO Program Managers, addressing HR performance measures, hiring metrics, timeliness metrics, quantities, and other DON HR reporting requirements.
• Assist with developing and populating corporate dashboards and scorecards with metrics, briefing charts, and supporting data. Includes creation/maintenance of metrics on the M&RA HR Portal, HRLink (Cognos), and DON/Jupiter.
• Provide technical and functional user support for EEO systems such as iComplaints, NEAT, FEDSEP, and IRCMS within the DON EEO community.
• Design and develop processes to capture Applicant Flow Data, Occupational Civilian Labor Force (OCLF) benchmarking, and Barrier Analysis datasets; automate associated database tables and workflows.
• Prepare briefing charts with analyses and detailed data explanations for leadership consumption.
• Prepare weekly, monthly, and quarterly HR and EEO reports at DON, Command, or organizational levels, including the documented calculations and data sources used.
• Prepare briefs supporting OPM and DoD metric requirements, including data pulls and transformation necessary for final reporting.
• Provide logistical and operational support for assigned MAHRS and EEO events.

What you’ll need to succeed

Required education & experience

Five (5) years of experience designing, developing, and sustaining reports, dashboards, and metrics using Cognos BI, DON/Jupiter tools, or similar analytics platforms.

Three (3) years of experience utilizing federal HR data in support of reporting and analysis.

Two (2) years of Microsoft SharePoint content management experience.

Required skills & abilities

• Experience in business process analysis, requirements documentation, and workflow design.
• Strong analytical skills with ability to interpret HR and EEO performance metrics.
• Demonstrated ability to develop test plans, documentation, and business cases.
• Proficiency creating dashboards, scorecards, and analytics products for senior leadership.
• Excellent communication and presentation skills.

Preferred skills

• Ability to engage well with others and passionate about providing exemplary customer experience.
• Ability to embrace change in a positive and enthusiastic manner.

Security clearance

Completed NACI or ANACI background investigation.

Location

Remote

U.S. citizenship required

U.S. Citizenship required

Position is contingent upon the Department of the Navy (DON) Security Office receiving favorable background investigation results for the Contractor Labor Ass