MAHRS Business System Analyst

General Dynamics Information Technology, Inc.; Washington (District of Columbia); Remote; USD 94,000 - 115,000; Full time

Benefits offered by this job

401K match

Health and wellness benefits

Career development & certifications

Education & training opportunities

Cutting-edge technologies access

Paid vacation & holidays

Paid family leave

Job summary

General Dynamics Information Technology, Inc. is seeking a Business Systems Analyst to transform HR processes and deliver data-driven insights for the Department of the Navy MAHRS program. You will analyze business systems, document requirements, and create dashboards and reports to support DON leadership.

The role emphasizes cross-department collaboration, SharePoint content management, and the development of analytics products, with a focus on accuracy and effective communication.

Qualifications

• Five years designing, developing, and sustaining reports/dashboards/metrics with Cognos BI or DON/Jupiter.
• Three years using federal HR data for reporting/analysis.
• Two years of SharePoint content management experience.

Responsibilities

• Analyze business processes and document requirements for HR systems.
• Develop test plans and QA for enhancements, bugs, and upgrades.
• Create ad-hoc analyses, reports, and presentations for MAHRS and EEO.
• Develop and maintain HR dashboards, metrics, and data visualizations.
• Support DON/Jupiter reports, including data sources and calculations.
• Provide user support for EEO systems (iComplaints, NEAT, FEDSEP, IRCMS).
• Assist with MAHRS/EEO events and leadership briefing materials.

Skills

Business process analysis

Requirements documentation

Workflow design

Dashboards for leadership

Analytical skills

Communication & presentation

Tools

Cognos BI

DON/Jupiter tools

Microsoft SharePoint

Job description

Job Description

Transform processes into mission impact as a Business Systems Analyst supporting the Department of the Navy’s Manpower & Reserve Affairs (M\&RA) organization. Your work will strengthen HR operations, enhance reporting capabilities, streamline workflows, and support data-driven decision making across multiple DON departments. At GDIT, people are our differentiators. As a Business Systems Analyst, you will help ensure today is safe and tomorrow is smarter by analyzing business processes, supporting enterprise HR systems, documenting requirements, and creating high-quality reports, dashboards, and data-driven products that support DON leadership. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

HOW A BUSINESS SYSTEMS ANALYST WILL MAKE AN IMPACT

• Perform day‑to‑day HR support functions across multiple departments under MAHRS within DON’s M\&RA organization, including EMPO and OFR.
• Update and maintain content on designated Microsoft SharePoint sites, ensuring materials remain accurate, refreshed, and aligned to program needs.
• Analyze, document, and recommend site designs for new SharePoint environments; draft functional requirements, workflows, communication plans, and implementation strategies.
• Examine existing and new business processes, operating procedures, and workflows to recommend improvements or restructuring initiatives.
• Generate System and Functional Requirements Documentation with clear business and functional requirements, providing solution recommendations that meet MAHRS, EEO, Manpower, and HR operational needs.
• Update, maintain, and organize MAHRS and EEO policies, guidance, SOPs, business processes, and supporting documents.
• Develop test scenarios for enhancement features, bug fixes, system upgrades, and new system implementations to support quality assurance.
• Create and support HRLink and DON Jupiter reports, dashboards, metrics, and visualizations using Cognos BI, Qlik, Databricks, and other DON/Jupiter analytics tools.
• Design, develop, and deliver ad‑hoc analyses, reports, and presentations for MAHRS and EEO Program Managers, addressing HR performance measures, hiring metrics, timeliness metrics, quantities, and other DON HR reporting requirements.
• Assist with developing and populating corporate dashboards and scorecards with metrics, briefing charts, and supporting data.
• Includes creation/maintenance of metrics on the M\&RA HR Portal, HRLink (Cognos), and DON/Jupiter.
• Provide technical and functional user support for EEO systems such as iComplaints, NEAT, FEDSEP, and IRCMS within the DON EEO community.
• Design and develop processes to capture Applicant Flow Data, Occupational Civilian Labor Force (OCLF) benchmarking, and Barrier Analysis datasets; automate associated database tables and workflows.
• Prepare briefing charts with analyses and detailed data explanations for leadership consumption.
• Prepare weekly, monthly, and quarterly HR and EEO reports at DON, Command, or organizational levels, including the documented calculations and data sources used.
• Prepare briefs supporting OPM and DoD metric requirements, including data pulls and transformation necessary for final reporting.
• Provide logistical and operational support for assigned MAHRS and EEO events.

WHAT YOU’LL NEED TO SUCCEED

• Five (5) years of experience designing, developing, and sustaining reports, dashboards, and metrics using Cognos BI, DON/Jupiter tools, or similar analytics platforms.
• Three (3) years of experience utilizing federal HR data in support of reporting and analysis.
• Two (2) years of Microsoft SharePoint content management experience.

Required Skills & Abilities

• Experience in business process analysis, requirements documentation, and workflow design.
• Strong analytical skills with ability to interpret HR and EEO performance metrics.
• Demonstrated ability to develop test plans, documentation, and business cases.
• Proficiency creating dashboards, scorecards, and analytics products for senior leadership.
• Excellent communication and presentation skills.

Preferred Skills

• Ability to engage well with others and passionate about providing exemplary customer experience.
• Ability to embrace change in a positive and enthusiastic manner.

Security Clearance

Completed NACI or ANACI background investigation.

Location

Remote U.S. Citizenship required. Position is contingent upon the Department of the Navy (DON) Security Office receiving favorable background investigation results for the Contractor Labor Associate (CLA) prior to the start date.

Benefits & Compensation

• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility and dedicated career support.
• Professional development opportunities including paid education and certifications.
• Access to cutting‑edge technologies.
• Paid vacation and holidays.
• The likely salary range for this position is $93,662 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
• Scheduled Weekly Hours: 40.
• Travel Required: None.
• Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations.
• Paid leave and paid holidays are prorated based on the employee’s date of hire.
• The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.
• Short and long‑term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
• Other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

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