Madison Ave Luxury Store Manager: Clienteling & Team

Fourth Floor; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Fourth Floor on Madison Avenue is seeking a Store Manager to lead our upper Manhattan flagship. This hands-on, sales-focused role drives store performance, develops a high-energy sales team, and builds lasting client relationships.

You will coach on selling, styling, and clienteling, recruit and train staff, and oversee daily operations to maintain exceptional brand presentation. The position requires luxury retail leadership and a passion for delivering outstanding customer experiences.

Qualifications

• Luxury or contemporary retail management experience required.
• Strong sales and clienteling experience.
• Excellent communication, leadership, and organizational skills.
• Strong business acumen and ability to drive results.
• Comfortable working on the sales floor in a fast-paced environment.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Drive personal and store sales goals while delivering an exceptional customer experience.
• Build and maintain a loyal client base through outreach via email, phone, and text.
• Lead by example on the sales floor and coach the team on selling, styling, and clienteling.
• Provide ongoing feedback and motivate the team to achieve and exceed sales and KPI goals.
• Develop team members through training, coaching, and knowledge of current collections and trends.
• Recruit, hire, onboard, and train new employees.
• Oversee daily store operations, including payroll, organization, cleanliness, and overall store presentation.
• Partner with visual, operations, and other teams to ensure the store runs efficiently and reflects the brand.
• Foster a collaborative, positive, and high-performing team environment.
• Support company initiatives and partner with other Store Managers across the district.

Skills

Retail management

Sales experience

Clienteling

Leadership

Communication

Organizational skills

Flexible schedule

Store operations

Job description

Fourth Floor on Madison Avenue is seeking a Store Manager to lead our upper Manhattan flagship. This hands-on, sales-focused role drives store performance, develops a high-energy sales team, and builds lasting client relationships.

You will coach on selling, styling, and clienteling, recruit and train staff, and oversee daily operations to maintain exceptional brand presentation. The position requires luxury retail leadership and a passion for delivering outstanding customer experiences.