Madame Tussauds Studio Artist

Merlin Entertainments; New York (NY); On-site; USD 43,000 - 53,000; Part time

Benefits offered by this job

Free park entry

Recognition Programs

401(k) matching

Tuition Reimbursement

Learning Opportunities

Job summary

Merlin Entertainments in New York is seeking a Studio Artist for Madame Tussauds. This role is essential in preserving the lifelike quality of wax figures.

You will manage maintenance schedules, perform repairs, and ensure figures meet brand standards. An artistic background is preferred, as you'll focus on detail and guest experience. Benefits include free park entry, a 401(k), and tuition reimbursement programs.

Qualifications

• Hands-on experience in maintenance, restoration, repair, or artistic field.
• Ability to assess and maintain lifelike quality standards.
• Knowledge of wax figure repair, painting, and styling is a plus.

Responsibilities

• Maintain wax figures to exceptional quality standards.
• Perform repairs, painting, and costume maintenance.
• Manage maintenance schedules and documentation.
• Prepare figures for events and maintain quality.

Skills

Attention to detail

Maintenance experience

Creativity

Organizational skills

Problem-solving

Communication

Job description

Studio Artist - Madame Tussauds New York

As a Studio Artist, you'll play a critical role in preserving the world-class quality and realism that make Madame Tussauds famous! You'll ensure our iconic wax figures remain camera-ready, lifelike, and aligned with brand standards while helping deliver unforgettable guest experiences.

What You'll Do

• Maintain Madame Tussauds’ world-famous wax figures to exceptional quality standards through routine maintenance, restoration, touch-ups, and repairs.
• Perform wax and fiberglass repairs, painting, hair styling, and costume maintenance to ensure figures remain lifelike, realistic, and guest‑ready.
• Install and style figures, ensuring positioning, lighting, costume presentation, and overall appearance align with approved creative briefs and brand standards.
• Manage maintenance schedules, supplies, budgets, and documentation to ensure work is completed on time and within established guidelines.
• Prepare, pack, transport, and set up figures for PR events, market research activities, offsite appearances, and storage while maintaining quality and brand standards.
• Represent the Madame Tussauds brand professionally during celebrity appearances, PR events, color checks, and other special engagements.
• Monitor guest feedback and quality performance measures to identify opportunities for continuous improvement in figure realism and presentation.
• Collaborate with attraction leadership, operational teams, and studio management to ensure figure maintenance supports business and guest experience objectives.
• Assess figure condition, proactively identify maintenance needs, and utilize appropriate techniques, materials, and reference materials to achieve world‑class results.
• Maintain accurate maintenance records, reference files, and inventory documentation.
• Troubleshoot maintenance challenges, identify solutions, and seek appropriate support when needed to maintain figure quality and operational timelines.
• Follow all health, safety, operational, and brand standards while maintaining a safe and professional work environment.

Qualifications & Experience

What You’ll Bring:

• A creative eye and passion for detail, realism, color, and presentation.
• Hands‑on experience in maintenance, restoration, repair, styling, craftsmanship, or a related artistic field.
• Ability to assess and maintain highly realistic, lifelike quality standards.
• Knowledge of, or willingness to learn, wax figure repair techniques, painting, hair styling, costume care, and fiberglass repair.
• Strong organizational and time‑management skills with the ability to manage multiple priorities, schedules, and deadlines.
• Strong problem‑solving skills and a proactive approach to identifying effective solutions.
• Excellent communication skills and a collaborative, team‑oriented mindset.
• Flexibility to support special events, changing business priorities, and unique project requirements.
• Experience working with materials, supplies, inventory, and consumables in a cost‑conscious manner.
• Commitment to delivering world‑class quality and unforgettable guest experiences.
• Ability to maintain accurate records, documentation, and maintenance files.
• Dedication to maintaining a safe, efficient, and professional work environment.
• Comfortable working independently and as part of a small, collaborative team.

Benefits

• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
• Recognition Programs and Rewards: Celebrate your achievements and hard work!
• 401(k) Program: Save for the future with company matching contributions.
• Tuition Reimbursement Programs: Get support for further education and career growth.
• Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Pay Range

USD $24.00/Hr.