Guest Experience Host (Street Team)

Merlin Entertainments; West Hollywood (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible hours

30% store discount

Merlin Magic Pass

Competitive 401K

Marketplace discounts

Fun working environment

Job summary

Madame Tussauds Hollywood is seeking a Street Team Brand Ambassador to bring the attraction’s energy to life on Hollywood Boulevard. You’ll engage guests, share highlights, and help convert foot traffic into memorable experiences while meeting sales goals.

In this role you’ll sell tickets, packages, and add-ons in a high-energy outdoor setting, represent the brand with professionalism, stay informed on events and pricing, and collaborate with admissions and marketing teams to drive guest

Qualifications

• 6 months to 1 year experience in attractions, entertainment, or customer service-based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team.
• Flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Responsibilities

• Engage and interact with guests, sharing attraction highlights and promotions.
• Sell tickets, packages, and add-ons in a high-energy environment.
• Represent Madame Tussauds with confidence and professionalism.
• Stay informed on events, pricing, and attraction features.
• Work closely with admissions and marketing teams.

Skills

Guest engagement

Communication

Motivation

Teamwork

Adaptability

Job description

Be the Face of the Fun!

As a Street Team Brand Ambassador, you'll bring the excitement of Madame Tussauds Hollywood to life on Hollywood Boulevard. You'll engage guests, spark curiosity, and help turn foot traffic into unforgettable experiences—all while hitting sales goals and having fun doing it!

Pay & Commission

$18.72/hour + commission on redemptions

What You’ll Do

• Engage and interact with guests, sharing attraction highlights and promotions
• Sell tickets, packages, and add-ons in a high-energy environment
• Represent Madame Tussauds with confidence and professionalism
• Stay informed on events, pricing, and attraction features
• Work closely with admissions and marketing teams

Qualifications & Experience

• 6 months - 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Why You’ll Love It

• Base pay of $18.72/hour plus commission on redemptions
• Work outdoors in a fun, high energy environment
• Be part of an iconic attraction and create memorable experiences for guests

Benefits

• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website - on almost anything you buy online.
• FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin. We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

So, if you’re ready to dive into a role where fun is your job description, magic is your mindset, and smiles are your superpower, come join Team Merlin - where every day is filled with laughter, teamwork, and unforgettable memories!

Pay Range

USD $18.72/Hr.