Machine Tool Service Technician – In-House & Field Support

KAAST Machine Tools, Inc.; Schiller Park (IL); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Job summary

KAAST Machine Tools, Inc. in Schiller Park, IL is seeking a hands-on Service Technician to join our Chicago warehouse team. This full-time, in-house role covers installation, testing, and on-site support for CNC and fabrication equipment, with occasional field travel.

You will uncrate and power up machines, demonstrate capabilities to customers, and document service activity. Travel is typically less than 30% to support installations and trade shows.

Qualifications

• Experience with Capital Equipment / Machine Tools (lathes, mills, grinders, saws, etc.)
• Industrial electrical (3-phase) knowledge and troubleshooting ability
• Mechanical aptitude and previous equipment repair/installation experience
• Strong problem-solving and customer service skills
• Clear, professional communication (phone, email, in person)
• Proficiency with Microsoft Office

Responsibilities

• Uncrate, power-up, and fully test new machine tools; prepare inspection reports
• Install, assemble, and repair chip-making and fabrication machinery
• Perform customer demonstrations and provide technical support
• Assist customers via phone and email with troubleshooting and problem resolution
• Prepare machines for shipping to end-users
• Complete accurate service documentation, inspection reports, and maintenance logs
• Support major industry tradeshows (IMTS, FABTECH) with demos and machine setup (occasional travel, less than 30%)

Skills

Capital equipment / machine tools

Industrial electrical (3-phase)

Mechanical aptitude

Customer service

Communication skills

Microsoft Office

Job description

KAAST Machine Tools, Inc. in Schiller Park, IL is seeking a hands-on Service Technician to join our Chicago warehouse team. This full-time, in-house role covers installation, testing, and on-site support for CNC and fabrication equipment, with occasional field travel.

You will uncrate and power up machines, demonstrate capabilities to customers, and document service activity. Travel is typically less than 30% to support installations and trade shows.