Machine Rebuild Service Advisor

Ziegler Cat; BLOOMINGTON (MN); On-site; USD 42,664 - 51,177; Full time

Benefits offered by this job

Health, Dental, Vision and Life Insurance

15 days of PTO starting on day 1

401(k) plan with company contribution

Education Assistance

Job summary

Ziegler Cat is seeking a dedicated Service Advisor for their Bloomington location. This role entails interacting with customers to schedule repairs, provide updates, and ensure a smooth process for service calls. Applicants must possess strong customer service skills and a mechanical aptitude.

The position includes a competitive pay range of $30.97 to $37.15 per hour, based on experience, along with comprehensive benefits including health insurance, PTO, and a 401(k) plan.

Qualifications

• 7+ years of customer service experience required.
• Strong computer and Microsoft Office experience.
• Industry experience strongly preferred.

Responsibilities

• Open service calls and assist customers with scheduling.
• Communicate with sales teams and manage workflow.
• Verify warranty and service documentation.

Skills

Customer service

Communication skills

Mechanical aptitude

Microsoft Office

Education

High school degree/GED

Associate's degree (preferred)

Job description

Ziegler Cat is seeking a dedicated Service Advisor for their Bloomington location. This role entails interacting with customers to schedule repairs, provide updates, and ensure a smooth process for service calls. Applicants must possess strong customer service skills and a mechanical aptitude.

The position includes a competitive pay range of $30.97 to $37.15 per hour, based on experience, along with comprehensive benefits including health insurance, PTO, and a 401(k) plan.