Mac IT Operations Lead On-site Onboarding & SaaS Admin

Netris, Inc.; Santa Clara, Northern (CA, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, vision, dental

401(k)

Disability insurance

Flexible PTO

Job summary

Netris, Inc. is hiring an IT Operations Administrator in Santa Clara to support daily technology operations, onboarding/offboarding, and endpoint management. You will handle device provisioning, macOS administration, and IT support via Slack, Jira, and remote sessions.

You will administer Google Workspace, Okta, Slack, Zoom, Atlassian, and MS 365, coordinating procurement, license renewals, and security event responses while helping SOC 2 Type II and ISO 27001 compliance efforts.

Qualifications

• Experience supporting a macOS-centric environment and common endpoint issues.
• Solid understanding of MDM, Apple Business Manager, and zero-touch provisioning.
• Experience with identity and access management, preferably Okta.
• Experience administering SaaS platforms (Google Workspace, Slack, Zoom, Atlassian, MS 365).
• Experience onboarding/offboarding and asset tracking across devices.
• IT asset management and vendor coordination experience.
• Strong troubleshooting, organization, and documentation skills.
• Ability to work independently with multiple IT requests.

Responsibilities

• Manage employee IT onboarding/offboarding, device provisioning, and inventory updates.
• Administer macOS endpoint environment using Iru and Apple Business Manager.
• Provide day-to-day IT support via Slack, Jira, and remote sessions.
• Administer SaaS apps including Google Workspace, Okta, Slack, Zoom, Atlassian, and MS 365.
• Coordinate hardware/software procurement, renewals, and license planning.
• Monitor identity and security events; escalate as needed.
• Support SOC 2 Type II and ISO 27001 compliance activities with evidence collection.

Skills

macOS administration

Okta IAM

SaaS governance

IT onboarding/offboarding

Vendor coordination

Slack/Jira/Confluence support

Documentation skills

Asset/inventory management

Security/compliance awareness

Tools

Iru (Kandji)

Apple Business Manager

Automated Device Enrollment

Okta

Google Workspace

Slack

Zoom

Jira Service Management

Confluence

Microsoft 365

Jira

Apple devices management

Job description

Netris, Inc. is hiring an IT Operations Administrator in Santa Clara to support daily technology operations, onboarding/offboarding, and endpoint management. You will handle device provisioning, macOS administration, and IT support via Slack, Jira, and remote sessions.

You will administer Google Workspace, Okta, Slack, Zoom, Atlassian, and MS 365, coordinating procurement, license renewals, and security event responses while helping SOC 2 Type II and ISO 27001 compliance efforts.