Mac Endpoint Engineer – Jamf/Intune Expert (Onsite Atlanta)

Synergis; Atlanta (GA); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Life insurance

401k

Commuter benefits

Job summary

Synergis is seeking a Systems Engineer (Mac/Endpoint) to provide back-end configuration, maintenance, and support for workstation and security applications. The role focuses on Mac endpoint management using Jamf, Apple Enterprise Services, ABM, and Microsoft Intune, partnering with security and business stakeholders to deliver reliable endpoint services.

Responsibilities include deploying and testing endpoint services, handling ServiceNow tickets, and supporting security incidents while

Qualifications

• 5+ years administering Jamf, Intune, or other MDM solutions.
• 1+ year IAM experience.
• Advanced scripting skills (bash, Python).
• Experience handling security incidents.
• Strong ability to prioritize work based on severity/criticality.

Responsibilities

• Provide back-end administration and support for Jamf, Apple Enterprise Services, Apple ABM, and Microsoft Intune (and related workstation services).
• Plan and define detailed requirements for new and changing infrastructure/endpoint services.
• Build, package, and prepare applications/configurations for automated deployment and self-service.
• Create and test pilot versions of new or updated endpoint services before broader rollout.
• Review and manage ServiceNow tickets related to Jamf/Mac, updating status and notes in a timely manner.
• Deliver senior-level troubleshooting, incident response, and problem resolution for endpoint platform offerings.
• Create solution documentation to enable Global Help Desk teams to support end users effectively.
• Manage and support endpoint-related security frameworks and practices, including Zscaler and antivirus solutions.

Skills

Jamf

Intune

Mac endpoint management

Bash scripting

Python scripting

Security incidents

Prioritization

MDM solutions

Tools

ServiceNow

Zscaler

ABM

Antivirus

Job description

Synergis is seeking a Systems Engineer (Mac/Endpoint) to provide back-end configuration, maintenance, and support for workstation and security applications. The role focuses on Mac endpoint management using Jamf, Apple Enterprise Services, ABM, and Microsoft Intune, partnering with security and business stakeholders to deliver reliable endpoint services.

Responsibilities include deploying and testing endpoint services, handling ServiceNow tickets, and supporting security incidents while