MA Training & Onboarding Specialist (Multi-Site)

El Dorado Community Health Centers; Perks Corner (CA); On-site; USD 41,000 - 51,000; Full time

Job summary

El Dorado Community Health Centers in California seeks a Training & Development Specialist for Medical Assistants. You will own design, delivery, and quality of MA training across sites, focusing on onboarding, competency, and consistent clinical practices.

This non-supervisory role covers onboarding, ongoing education, and performance support, collaborating with MA Supervisors and RN Quality Manager, and supporting new service lines while maintaining training calendars and reference materials.

Qualifications

• Minimum 3 years of MA experience in a primary care or FQHC setting required.
• Minimum 1 year of supervisory, lead MA, or team lead experience highly preferred.
• High school diploma required; Associate's or Bachelor's degree preferred; CMA/RMA/CCMA or equivalent preferred.

Responsibilities

• Design and deliver a standardized MA onboarding curriculum covering clinical skills, EHR workflows, rooming protocols, scope of practice, and patient communication.
• Conduct competency validations for all new MA hires prior to independent patient care.
• Maintain competency validation checklists and ensure documentation in personnel records.
• Coordinate with MA Supervisors to schedule onboarding with minimal disruption to patient care.
• Track onboarding completion rates and report metrics to Operations leadership quarterly.
• Facilitate annual MA skills re-verification and develop targeted refresher training.
• Create and maintain a training calendar and MA training library including SOPs and guides.
• Stay current on MA training, regulatory updates, and relevant standards.

Skills

Communication

Bilingual English/Spanish

Attention to detail

EHR proficiency

Medical office equipment

Education

High school diploma

Associate's or Bachelor's degree in health sciences/education (preferred)

Tools

EHR systems

Job description

El Dorado Community Health Centers in California seeks a Training & Development Specialist for Medical Assistants. You will own design, delivery, and quality of MA training across sites, focusing on onboarding, competency, and consistent clinical practices.

This non-supervisory role covers onboarding, ongoing education, and performance support, collaborating with MA Supervisors and RN Quality Manager, and supporting new service lines while maintaining training calendars and reference materials.