M365 Platform Engineer - Enterprise SaaS & 24/7 On-Call

NetJets; Columbus (OH); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid Time Off

Parental Leave

Wellness programs

Job summary

NetJets is seeking an experienced Application Platform Engineer to manage and optimize enterprise platforms including Microsoft 365 services, Copilot, and related SaaS tools. You will resolve complex issues, implement governance, and drive automation to improve reliability.

You will collaborate with security, IT, and business stakeholders to ensure service health, policy compliance, and scalable adoption of new capabilities while supporting 24/7 operations.

Qualifications

• Bachelor’s degree in related field.
• 2–4+ years of experience configuring, maintaining, and operating enterprise platforms (cloud and on‑prem).
• Experience administering Microsoft 365 services (Exchange, SharePoint, Teams, OneDrive, Copilot).

Responsibilities

• Install, patch, upgrade, and configure enterprise platforms (Office 365 suite, Copilot, and other SaaS).
• Troubleshoot complex issues for on-site and remote users.
• Support Copilot readiness, governance, and reporting.
• Maintain SharePoint/Teams governance, permissions, lifecycle, and secure sharing.
• Create runbooks, documentation, and automation to improve incident response.
• Participate in small projects to enhance platform capabilities and security patching.

Skills

Problem solving

Communication

Independent worker

Collaboration

Education

Bachelor's degree

Tools

Jira

Confluence

Jira Service Management

Microsoft 365 admin centers

Datadog

Opsgenie

SolarWinds

CrowdStrike

Job description

NetJets is seeking an experienced Application Platform Engineer to manage and optimize enterprise platforms including Microsoft 365 services, Copilot, and related SaaS tools. You will resolve complex issues, implement governance, and drive automation to improve reliability.

You will collaborate with security, IT, and business stakeholders to ensure service health, policy compliance, and scalable adoption of new capabilities while supporting 24/7 operations.