M&A Transformation Lead - Post-Deal Excellence

MCI; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Supplemental Insurance

Career Growth

Paid Training

Fun, Engaging Work Environment

Casual Dress Code

Job summary

MCI is seeking an experienced M&A Business Transformation Manager to lead post‑deal transformation initiatives across people, processes, and technology. You will translate integration strategies into execution roadmaps and manage cross‑functional workstreams.

The role requires 6+ years in transformation or post‑merger work, strong leadership and stakeholder skills, and a track record of value creation in BPO settings.

Qualifications

• BPO transformation experience and post‑merger integration knowledge.
• Proven ability to lead change in matrixed organizations.
• Demonstrated stakeholder management and executive communication.
• Experience with KPI dashboards and reporting frameworks.

Responsibilities

• Design and lead post‑deal transformation programs after deal closure.
• Translate integration strategies into actionable roadmaps.
• Manage transformation workstreams across operations, technology, and HR.
• Monitor post‑close metrics and realization of synergies.
• Implement best practices and continuous process improvements.
• Collaborate with senior leadership to align priorities.
• Drive cultural integration and employee engagement initiatives.
• Provide regular updates on progress and milestones.

Skills

BPO knowledge & operational structures

Change leadership in complex Environ m

Leadership, communication, stakeholder

Transformation tools & dashboards

Value creation post-deal

Education

Bachelor’s degree in Business/Strategy or related field

MBA preferred

Tools

KPI dashboards

Reporting frameworks

Job description

MCI is seeking an experienced M&A Business Transformation Manager to lead post‑deal transformation initiatives across people, processes, and technology. You will translate integration strategies into execution roadmaps and manage cross‑functional workstreams.

The role requires 6+ years in transformation or post‑merger work, strong leadership and stakeholder skills, and a track record of value creation in BPO settings.