M&A Operational Transformation Manager

MCI; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

MCI seeks an experienced M&A Operational Transformation Manager to own the end-to-end integration lifecycle from pre-acquisition planning through Day 1 readiness and full‑cycle delivery.

You will define, negotiate, and manage Transaction Service Agreements, lead cross‑functional teams across HR, Finance, IT, and operations, and track synergies and ROI to ensure value delivery across the enterprise. Strong communication and program management are essential.

Qualifications

• Bachelor’s degree in Business, Finance, or related field; MBA preferred.
• 5+ years in M&A integration, corporate transformation, or transaction execution.
• Experience with TSAs, Day 1 execution, and full-cycle post-close integration.
• Background with top-tier advisory firms (Big Four or similar) preferred.
• Strong program and project management skills; PMP or Lean Six Sigma a plus.
• Proven ability to lead cross-functional teams and manage complex projects.
• Excellent communication, interpersonal, and stakeholder management.
• Business acumen including synergy modeling and ROI tracking.

Responsibilities

• Lead pre-acquisition planning and deal integration strategy development.
• Draft and negotiate Transaction Service Agreements; set scope and SLAs.
• Oversee Day 1 readiness and full-cycle integration delivery across functions.
• Manage post-close synergies tracking, ROI, and risk reporting.
• Coordinate governance, communications, and stakeholder alignment.

Skills

M&A integration

Corporate transformation

Day 1 execution

PMP

Lean Six Sigma

Cross-functional leadership

Stakeholder management

Financial acumen

Education

Bachelor's degree in Business, Finance, or related field

MBA

Job description

As an M&A Operational Transformation Manager, you will own the end‑to‑end integration lifecycle from pre‑acquisition planning through Day 1 readiness and full‑cycle delivery. You’ll define, negotiate, and manage the Transaction Service Agreement, set up a strategic integration roadmap, and spearhead execution across functions.

Why This Role Matters

This role sits at the intersection of strategy, operations, and execution. You will be a key player in translating the deal thesis into real‑world outcomes, ensuring that our acquisitions deliver the intended value seamlessly, quickly, and measurably.

Pre‑Acquisition & Deal Planning

• Develop integration strategy and define the value creation roadmap.
• Lead the drafting and negotiation of the Transaction Service Agreement, ensuring scope, exit strategy, and service levels are aligned.
• Conduct due diligence on business operations, systems, culture, and people‑related risks.
• Build integration models, scenarios, and playbooks that anticipate operational impacts.

Day 1 and Operational Readiness

• Drive Day 1 planning across functions to ensure seamless continuity and minimal disruption.
• Create readiness checklists, identify interdependencies, and proactively mitigate integration risks.
• Manage logistics, communications, and onboarding between legacy and acquiring organizations.

Post‑Close Integration & Transformation Execution

• Lead Integration Management Office activities, tracking progress across workstreams.
• Manage the execution of integration plans across HR, Finance, IT, Operations, and other functional areas.
• Track synergy realization and ROI metrics; update leadership on status and risks.
• Implement change management strategies to align teams and cultures.

Governance & Communication

• Serve as the central point of contact for integration communication and reporting.
• Support executive steering committees with progress updates, issue tracking, and decision support.
• Coordinate with internal and external stakeholders to ensure alignment and escalation handling.

Leadership & Capability Building

• Mobilize cross‑functional teams and manage through influence, ambiguity, and complexity.
• Share integration best practices and support the development of future M&A integration capabilities.
• Provide coaching and guidance to junior staff and functional leaders involved in the integration.

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

Required

• Bachelor’s degree in Business, Finance, or a related field; MBA preferred.
• 5+ years of experience in M&A integration, corporate transformation, or transaction execution.
• Demonstrated experience with TSAs, Day 1 execution, and full‑cycle post‑close integration.
• Background in a top‑tier advisory firm (Big Four, consulting boutiques, or M&A‑focused groups) preferred.
• Strong program and project management skills; PMP or Lean Six Sigma a plus.
• Proven ability to lead cross‑functional teams and manage complex projects.
• Excellent communication, interpersonal, and stakeholder management skills.
• Business acumen including synergy modeling, financial understanding, and ROI tracking.
• Ability to work under pressure, manage multiple priorities, and navigate ambiguity.

Preferred

• Experience in cross‑border or global M&A integrations.
• Familiarity with carve‑outs, divestitures, and IPO readiness.
• Functional depth in HR, Finance, IT systems, or operational excellence.
• Legal or compliance exposure related to TSAs or regulatory filing requirements.

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI

• Paid Time Off – Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards – Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars.
• Health Benefits – Full‑time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings – Secure your future with retirement savings programs where available.
• Disability Insurance – Short‑term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance – Access life insurance options to safeguard your loved ones.
• Supplemental Insurance – Accident and critical illness insurance.
• Career Growth – With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training – Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment – Enjoy a team‑oriented culture that fosters collaboration and engagement.
• Casual Dress Code – Be comfortable while you work.

Compensation & Benefits That Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

MCI embraces differences and believes diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all‑inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.