Luxury Yacht Steward/Stewardess: Guest Service Pro

JM Family Enterprises; Deerfield Beach (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

JM Family Enterprises in the Fort Lauderdale/Deerfield area seeks a Steward/Stewardess to join our Marine department aboard Gallant Lady yachts. This role involves interior housekeeping, guest service including silver service, bartending, and preparing theme dinners while docked at home port.

Cruising assignments run 2–3 weeks to the Caribbean, Bahamas and New England. Candidates must hold STCW Basic, have a US driver license, passport, and be eligible to work in the US.

Qualifications

• STCW Basic certificate within 3 months of employment.
• Valid US driver license required.
• US citizenship or work eligibility in the US.
• Valid passport required.
• Experience in guest services in hospitality marine/food service.
• Knowledge of foods, beverages and service techniques.
• Ability to deliver outstanding guest service and interactions.
• Inventory management, restocking and cleaning.
• Strong time management, planning and organizational skills.
• Excellent written and verbal communication.

Responsibilities

• Maintain interior housekeeping and guest-cabin care.
• Launder guest towels and linens.
• Provide exceptional guest service, including silver service and bartending.
• Assist in planning and delivering theme dinners.
• Assist with inventories, provisioning, checklists, and interior tasks.
• Maintain knowledge of etiquette and protocol.
• Watchkeeping per crew muster instructions.
• Provide exterior-crew support as needed.
• Deliver guest-aligned experiences with high service levels.
• Contribute to team and individual goals with initiative.

Skills

US Driver License

Guest services

F&B knowledge

Bartending skills

Wine service

Teamwork & communication

Education

STCW Basic certificate

Tools

MS Office

Job description

JM Family Enterprises in the Fort Lauderdale/Deerfield area seeks a Steward/Stewardess to join our Marine department aboard Gallant Lady yachts. This role involves interior housekeeping, guest service including silver service, bartending, and preparing theme dinners while docked at home port.

Cruising assignments run 2–3 weeks to the Caribbean, Bahamas and New England. Candidates must hold STCW Basic, have a US driver license, passport, and be eligible to work in the US.