Luxury Wellness Resort General Manager

Hyatt Taleo; Lenox (MA); On-site; USD 210,000 - 280,000; Full time

Job summary

Miraval Berkshires Resort and Spa in Lenox, MA, seeks a dynamic General Manager to drive Hyatt-aligned guest experiences and brand execution. You will lead a diverse team, oversee operations, and steer the property toward strong profitability.

The role demands strategic leadership, exceptional financial oversight, and a track record in wellness hospitality. Join a premium resort focused on guest wellbeing and community engagement.

Qualifications

• Current General Manager experience in luxury wellness hospitality settings.
• Deep appreciation for wellness and experiential hospitality; overseeing diverse resort experiences.
• Strong commercial, revenue, and financial acumen with ability to maximize performance while protecting guest experience.
• High emotional intelligence and ability to build trust with owners, partners, colleagues, guests and community.

Responsibilities

• Lead brand experiences and guest service aligned to Hyatt principles.
• Develop, execute, and evolve multi-year property level business strategies.
• Oversee capital planning and asset maintenance to maximize owner value.
• Utilize data insights to inform strong business cases and forecasts.

Skills

General Manager experience

Wellness hospitality

Financial acumen

EQ / relationship building

Strategic planning

Job description

Miraval Berkshires Resort and Spa in Lenox, MA, seeks a dynamic General Manager to drive Hyatt-aligned guest experiences and brand execution. You will lead a diverse team, oversee operations, and steer the property toward strong profitability.

The role demands strategic leadership, exceptional financial oversight, and a track record in wellness hospitality. Join a premium resort focused on guest wellbeing and community engagement.