Luxury Wellness Club Front Desk Concierge

SmartRecruiters, Inc.; Summit (NJ); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Complimentary Club membership

Personal Training

Pilates

Spa access

Shop discounts

Job summary

Equinox in Summit, New Jersey, is seeking energetic Front Desk Associates to deliver exceptional guest experiences and support daily club operations. This role requires professional interactions with members and staff, with flexibility to cover opening, closing, and mid-day shifts.

Ideal candidates are outgoing, service-oriented, and comfortable communicating in person, over email, and by phone. Competitive benefits accompany a dynamic wellness environment at Equinox.

Qualifications

• Reliable, professional, computer literate, energetic, and friendly.
• Preferably interested in health, fitness, and/or sports.
• Must be friendly, vibrant, and outgoing.
• Must be able to effectively communicate in person, via email, and via phone.

Responsibilities

• Greet members and guests in a professional manner.
• Answer phones professionally.
• Respond to member questions, concerns, and discrepancies.
• Update members’ accounts if needed.
• Maintain an orderly and clean work area.
• Ability to work opening/closing/mid-day shifts.
• Ability to tour members.
• Provide the highest level of customer service to members, prospective members, and guests.
• Aid other departments with related tasks.

Skills

Customer service

Communication

Professionalism

Friendly personality

Tools

Computer literacy

Job description

Equinox in Summit, New Jersey, is seeking energetic Front Desk Associates to deliver exceptional guest experiences and support daily club operations. This role requires professional interactions with members and staff, with flexibility to cover opening, closing, and mid-day shifts.

Ideal candidates are outgoing, service-oriented, and comfortable communicating in person, over email, and by phone. Competitive benefits accompany a dynamic wellness environment at Equinox.