Luxury Weddings & Catering Lead (On‑Site)

Fairmont Hotels & Resorts; Wailea (HI); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, Vision & Dental

401(k)

Complimentary duty meal

F&B discount

Wellness offerings

Accor employee rates

Academies learning programs

Career growth opportunities

CSR involvement

Job summary

Fairmont Kea Lani in Wailea, Maui, seeks a Weddings & Catering Manager to craft bespoke events from intimate gatherings to grand celebrations. You will collaborate with Banquet and Culinary teams, design menus, and manage client communications to ensure flawless execution on-site.

The role requires strong planning, exceptional service, and the ability to oversee multiple events while maintaining the warm Aloha spirit for our discerning guests.

Qualifications

• Must be able to speak, read, write and understand the English language.
• Excellent interpersonal and communication skills, both verbal and written.
• Must be able to read and write to facilitate the communication process.
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
• Must possess basic computational ability.
• Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and Outlook.
• Working knowledge with Opera and Social Tables is an asset
• Extensive Food and Beverage knowledge.
• Must be able to multi-task and be detail-oriented in a fast paced, high volume environment with minimum supervision.
• Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.

Responsibilities

• Respond to inquiries regarding wedding/catering/event space availability in a professional and timely manner.
• Conduct catering sales sites for prospecting social events.
• Assist in developing new business ideas and promotion of existing business within market segments.
• Create and promote unique wedding packages.
• Proactively sell and service wedding, social and catering events.
• Build relationship with Marketing to develop promotional materials as needed.
• Communicate estimated event revenue to Director of Conference Services & Catering.
• Generate Banquet Event Orders, resumes and event diagrams in a timely fashion.
• Participate in periodic Catering/Banquet/Kitchen/Venue meetings to ensure service delivery.
• Build partnership with banquet team and vendors to ensure service standards are maintained.
• Provide event day coordination to ensure the seamless execution of event elements.
• Confirm all arrangements with vendors and entertainment, including the processing of payments.
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests.
• Focus attention on guest needs, remaining calm and courteous at all times.
• Conduct sales sites for potential wedding and catering business.
• Meet with wedding clients, group contacts and meeting planners on site.

Skills

Interpersonal skills

Communication skills

Multitasking

Detail-oriented

Customer service

Education

High School diploma or equivalent

College degree in Hospitality management

Tools

Opera

Social Tables

MS Word

MS Excel

Outlook

Job description

Fairmont Kea Lani in Wailea, Maui, seeks a Weddings & Catering Manager to craft bespoke events from intimate gatherings to grand celebrations. You will collaborate with Banquet and Culinary teams, design menus, and manage client communications to ensure flawless execution on-site.

The role requires strong planning, exceptional service, and the ability to oversee multiple events while maintaining the warm Aloha spirit for our discerning guests.