Luxury Watches & Fine Jewelry Specialist, Client Experience

Chanel, Inc.; Boca Raton (FL); In loco; USD 50.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Wellbeing resources and Wellbeing Days

Generous paid time off

401K and retirement benefits

Healthcare: medical, dental, vision

Life insurance and Disability

Parental leave and family support

Descrizione del lavoro

CHANEL is hiring a WFJ Specialist in Boca Raton to act as a brand ambassador within the Watches and Fine Jewelry boutique. You will partner with Fashion Advisors to educate the category and recruit a client base, driving conversion and retention.

The role requires strong luxury sales experience, teamwork, and a client-focused mindset. You will engage with clients daily, manage repairs intake, and support visual merchandising to uphold Chanel standards.

Competenze

• Minimum 3 years of related experience in a luxury retailer or client-facing role.
• Proven ability to meet sales goals.
• Flexibility to work late nights, weekends and some holidays.

Mansioni

• Lead development of new customers and convert walk-in traffic to clients.
• Provide prompt, professional, warm, courteous service to elevate the client experience.
• Build genuine client relationships through proactive outreach and follow-up.
• Consistently exceed client expectations and maintain high service standards.
• Handle repairs intake and follow-up with clients post-service.
• Maintain visual standards with category manager and regional VM team.
• Participate in cycle counts to ensure WFJ inventory accuracy.

Conoscenze

Watches & Fine Jewelry experience

Team player

Client experience

Excellent communication

Foreign language skills (preferred)

Formazione

High School Diploma

Descrizione del lavoro

CHANEL is hiring a WFJ Specialist in Boca Raton to act as a brand ambassador within the Watches and Fine Jewelry boutique. You will partner with Fashion Advisors to educate the category and recruit a client base, driving conversion and retention.

The role requires strong luxury sales experience, teamwork, and a client-focused mindset. You will engage with clients daily, manage repairs intake, and support visual merchandising to uphold Chanel standards.