Luxury Watches & Fine Jewelry Specialist — Elevate Client Experience

Chanel; Boca Raton (FL); On-site; USD 50,000 - 53,000; Full time

Benefits offered by this job

Wellbeing resources and wellbeing days

Generous paid time off

401K and healthcare options

Life insurance and disability coverage

Job summary

Chanel in Boca Raton seeks a Fashion Advisor, Watches and Fine Jewelry to deliver exceptional service and cultivate a luxury clientbase. You will partner with the WFJ team to educate clients and drive sales while maintaining Chanel's standards in-store.

Ideal candidates bring experience in watches and fine jewelry, strong communication, and a passion for customer development within a luxury retail environment. Flexibility for late nights and weekends is preferred as is a client-focused mindset.

Qualifications

• Minimum 3 years of related experience in a luxury retailer or relevant client-facing role with ability to work with diverse client base.
• Proven success in achieving sales goals.
• Foreign language skills are preferred but not required.

Responsibilities

• Lead the development of new customers, converting walk-in traffic to clients by creating energy, excitement and desire around the watches and fine jewelry category.
• Optimize and elevate the client experience through providing clients with prompt, professional, warm and courteous service.
• Build genuine relationships with clients through thoughtful and consistent outreach.
• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations.
• Take in repairs and maintain consistent follow-up with clients regarding aftersales.
• Maintain visual standards in partnership with watches and fine jewelry category manager and regional visual merchandising team.
• Participate in cycle counts to maintain accurate WFJ inventory management.

Skills

Excellent communication

Team collaboration

Entrepreneurial mindset

Client experience development

Education

High School Diploma

Job description

Chanel in Boca Raton seeks a Fashion Advisor, Watches and Fine Jewelry to deliver exceptional service and cultivate a luxury clientbase. You will partner with the WFJ team to educate clients and drive sales while maintaining Chanel's standards in-store.

Ideal candidates bring experience in watches and fine jewelry, strong communication, and a passion for customer development within a luxury retail environment. Flexibility for late nights and weekends is preferred as is a client-focused mindset.