WFJ Specialist — Luxury Watches & Fine Jewelry

Chanel; Boca Raton (FL); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Wellbeing resources

Parental leave & fertility support

Generous paid time off

Health, dental, and vision insurance

401K and retirement plan

Job summary

Chanel in Boca Raton is seeking a Fashion Advisor for Watches and Fine Jewelry to deliver exceptional client experiences and drive sales. You will work closely with the WFJ team to educate clients, develop your own client base, and represent the brand's luxury heritage.

The role requires at least 3 years in luxury retail or client-facing roles, a passion for service, and the ability to work a flexible schedule including evenings and weekends.

Qualifications

• Minimum 3 years of related experience in a luxury retailer or relevant client-facing role.
• Proven success in achieving sales goals.
• Ability to lift 15 lbs.
• Flexible schedule with evenings, weekends, and some holidays.

Responsibilities

• Lead the development of new customers, converting walk-in traffic to clients.
• Provide prompt, professional, warm and courteous service to elevate client experience.
• Build genuine relationships with clients through consistent outreach.
• Demonstrate a can-do attitude to raise service levels and exceed expectations.
• Take in repairs and follow up with clients regarding aftersales.
• Maintain visual standards in partnership with category manager and regional VM team.
• Participate in cycle counts to maintain WFJ inventory accuracy.

Skills

Watches & Jewelry knowledge

Team collaboration

Client relationship building

Communication skills

Entrepreneurial mindset

Service orientation

Education

High School Diploma

Job description

Chanel in Boca Raton is seeking a Fashion Advisor for Watches and Fine Jewelry to deliver exceptional client experiences and drive sales. You will work closely with the WFJ team to educate clients, develop your own client base, and represent the brand's luxury heritage.

The role requires at least 3 years in luxury retail or client-facing roles, a passion for service, and the ability to work a flexible schedule including evenings and weekends.