Luxury Watches & Fine Jewelry Advisor

Chanel; Costa Mesa (CA); On-site; USD 38,572 - 55,104; Full time

Benefits offered by this job

Healthcare benefits

401K

Employee discounts

Parental leave

Job summary

Chanel is seeking a Watches & Fine Jewelry Advisor at South Coast Plaza to deliver exceptional client service, drive sales, and build lasting relationships with clients. You will be part of a diverse sales team, reporting to boutique leadership, and contribute to a premium in-store experience that reflects the House of Chanel.

The ideal candidate brings luxury retail experience, strong communication, and a passion for fashion to help elevate client service and brand loyalty.

Qualifications

• Minimum of 3 years professional experience in a luxury retailer or client-facing role.
• Ability to work in-store full-time with flexible schedule including weekends and holidays.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand.
• Optimize the client experience through prompt, professional, warm and courteous service.
• Build genuine relationships with clients through thoughtful and consistent outreach.
• Demonstrate a can-do attitude in every situation to continuously raise the level of service.
• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations.

Skills

Customer service

Communication

Team collaboration

Fashion knowledge

Job description

Chanel is seeking a Watches & Fine Jewelry Advisor at South Coast Plaza to deliver exceptional client service, drive sales, and build lasting relationships with clients. You will be part of a diverse sales team, reporting to boutique leadership, and contribute to a premium in-store experience that reflects the House of Chanel.

The ideal candidate brings luxury retail experience, strong communication, and a passion for fashion to help elevate client service and brand loyalty.