Luxury Watch Client Advisor - Build VIP Relationships

Investment Watches; Austin (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Growth opportunities

Job summary

Investment Watches seeks an experienced Client Advisor in Austin to collaborate with collectors buying, selling, and trading luxury watches. You will guide clients through significant transactions with confidence, drawing on deep knowledge of brands, models, references, and market values.

Success depends on building trust, rapid responsiveness, and the ability to develop long-term client relationships while staying current on market pricing, releases, and industry trends.

Qualifications

• Substantial knowledge of luxury watches.
• Familiarity with leading brands such as Rolex, Patek Philippe, Audemars Piguet, Richard Mille, Cartier, Omega, and A. Lange & Söhne.
• Ability to discuss references, complications, movements, condition, collectability, and market pricing with confidence.
• Experience in luxury watches or other high-end sales environments preferred.

Responsibilities

• Develop and maintain long-term relationships with new and existing clients.
• Assist clients with buying, selling, and trading luxury watches.
• Provide knowledgeable guidance regarding brands, models, references, complications, condition, provenance, and market value.
• Understand each client's collection, preferences, and future purchasing goals.
• Respond promptly to inquiries by phone, email, text, and social media.
• Source specific watches through dealer and collector networks.
• Present watches accurately and confidently to prospective buyers.
• Evaluate market opportunities and help clients make informed purchasing and selling decisions.
• Follow up consistently with prospective clients and active opportunities.
• Maintain accurate client records and sales activity in our systems.
• Coordinate with authentication, logistics, service, and inventory teams.
• Represent Investment Watches professionally at showroom appointments, events, and industry gatherings.
• Stay current on watch-market pricing, liquidity, new releases, discontinued models, and broader industry developments.

Skills

Luxury watches

Relationship building

Communication

Networking

Job description

Investment Watches seeks an experienced Client Advisor in Austin to collaborate with collectors buying, selling, and trading luxury watches. You will guide clients through significant transactions with confidence, drawing on deep knowledge of brands, models, references, and market values.

Success depends on building trust, rapid responsiveness, and the ability to develop long-term client relationships while staying current on market pricing, releases, and industry trends.