Luxury Vehicle Delivery Specialist

Lucid Motors; Seattle (WA); Vor Ort; USD 34.000 - 45.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental & Vision insurance

Life & Disability coverage

Paid time off

401(k) retirement plan

Equity program

Bonuses and incentives

Zusammenfassung

Lucid Motors in Seattle is seeking a Delivery Associate to facilitate vehicle deliveries, ensure readiness, and guide customers through features at delivery day. You will conduct pre-delivery conversations, document steps in Salesforce, manage lease-end returns, and coordinate with Sales Specialists to align delivery readiness.

The role requires 2–5 years in customer-facing roles, a bachelor’s degree or equivalent, and a passion for Lucid products; weekend/evening availability is needed.

Qualifikationen

• 2–5 years of customer facing professional experience.
• Excellent interpersonal and organizational skills with the ability to relentlessly prioritize and solve problems.
• Comfortable navigating ambiguity.
• Experience in a luxury retail or hospitality environment preferred.
• Comfort with using Salesforce or equivalent CRM system.
• ABachelor’s degree or equivalent experience in business, sales, or related discipline.

Aufgaben

• Manage a pipeline of assigned deliveries through regular communication with Sales Specialist to align on delivery readiness.
• Conduct pre-delivery conversations with customers to confirm delivery details and set clear expectations.
• Guide customer through the key features and functions of their Lucid vehicle and tailoring the experience to their needs.
• Conduct post-delivery conversations with customers to address any questions.

Kenntnisse

Customer facing

Interpersonal skills

Organizational skills

Problem solving

Communication

Ambiguity tolerance

Attention to detail

Ausbildung

Bachelor’s degree or equivalent experience in business, sales, or related discipline

Tools

Salesforce

Jobbeschreibung

Lucid Motors in Seattle is seeking a Delivery Associate to facilitate vehicle deliveries, ensure readiness, and guide customers through features at delivery day. You will conduct pre-delivery conversations, document steps in Salesforce, manage lease-end returns, and coordinate with Sales Specialists to align delivery readiness.

The role requires 2–5 years in customer-facing roles, a bachelor’s degree or equivalent, and a passion for Lucid products; weekend/evening availability is needed.