Luxury Valet & Guest Services Manager

Evolution Parking & Guest Services; Petersburg (AK); On-site; USD 55,000 - 75,000; Full time

Job summary

Evolution Parking & Guest Services seeks a Guest Services Manager to oversee all aspects of parking operations, including valet services, budget oversight, and safety. The role requires maintaining Forbes guest service standards and fostering strong client relationships.

You will lead a team, schedule staff, manage payroll, train new hires, and drive performance metrics to maximize revenue while upholding Evolution’s core values.

Qualifications

• Associates Degree or equivalent experience required.
• Understanding of general business practices including accounting, HR, and customer service.

Responsibilities

• Oversee valet operations and ensure service standards.
• Lead and motivate the parking team to meet performance targets.
• Monitor budgets, revenue, and payroll in collaboration with clients.
• Train staff on safety, processes, and company policies.
• Maintain client relationships and maximize revenue opportunities.
• Ensure compliance with QA and client agreements.

Skills

Customer service excellence

Client relationship management

Communication skills

Team leadership

Attention to detail

Multitasking

Education

Associates Degree

High School Diploma or GED

Tools

ADP

Job description

Evolution Parking & Guest Services seeks a Guest Services Manager to oversee all aspects of parking operations, including valet services, budget oversight, and safety. The role requires maintaining Forbes guest service standards and fostering strong client relationships.

You will lead a team, schedule staff, manage payroll, train new hires, and drive performance metrics to maximize revenue while upholding Evolution’s core values.