Luxury Travel Experience Consultant — Remote & Flexible

manatal-264; Miami (FL); Remote; USD 48,000 - 70,000; Full time

Benefits offered by this job

100% remote work environment

Flexible scheduling options

Opportunities for professional growth

Access to travel perks and industry‑re

Supportive team culture with ongoing培训

Job summary

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant – Customer Experience to support clients from initial inquiry through post-trip follow-up, delivering a seamless, personalized travel experience.

This remote role is ideal for detail-oriented, service-driven professionals with a passion for travel and strong communication skills, offering flexible scheduling, growth opportunities, and access to travel perks.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service background in travel, hospitality, or service-related roles.
• Highly organized with strong attention to detail.
• Comfortable using technology and learning new booking platforms and systems.
• Reliable, proactive, and able to manage multiple client requests efficiently.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
• Proactively follow up with clients before and after travel to ensure a positive experience
• Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
• Maintain clear documentation and update booking systems as required

Skills

Excellent communication

Customer service background

Highly organized

Tech-savvy

Multitasking

Travel enthusiast

Tools

Booking platforms

Job description

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant – Customer Experience to support clients from initial inquiry through post-trip follow-up, delivering a seamless, personalized travel experience.

This remote role is ideal for detail-oriented, service-driven professionals with a passion for travel and strong communication skills, offering flexible scheduling, growth opportunities, and access to travel perks.