Luxury Travel Experience Consultant - Remote

manatal-264; Orlando (FL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Professional growth opportunities

Travel perks & discounts

Ongoing training

Job summary

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients from initial booking through post-trip follow-up, ensuring a seamless, personalized experience. This remote role emphasizes exceptional service, attention to detail, and proactive client communication.

The ideal candidate is service-driven, travel-enthusiastic, and adept at handling multiple requests with a high level of professionalism in a remote work environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service background in travel, hospitality, or service-related roles.
• Highly organized with strong attention to detail.
• Comfortable using booking platforms and technology.
• Reliable, proactive, and able to manage multiple client requests.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
• Proactively follow up with clients before and after travel to ensure a positive experience
• Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
• Maintain clear documentation and update booking systems as required

Skills

Communication

Customer service

Organization

Tech savvy

Reliability

Travel passion

Job description

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients from initial booking through post-trip follow-up, ensuring a seamless, personalized experience. This remote role emphasizes exceptional service, attention to detail, and proactive client communication.

The ideal candidate is service-driven, travel-enthusiastic, and adept at handling multiple requests with a high level of professionalism in a remote work environment.