Luxury Travel Consultant – Customer Experience (Remote)

Effortless travel solutions ETS; Indianapolis (IN); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Career development opportunities

Travel-related perks and industry discounts

Collaborative team culture

Job summary

A remote travel consulting company is seeking a Luxury Travel Consultant to deliver exceptional customer experience in leisure travel. In this role, you'll assist clients with reservations and ensure smooth travel experiences. Ideal candidates have strong communication skills, customer service experience, and a passion for travel. Enjoy a fully remote position with career development opportunities and travel-related perks while helping clients create unforgettable journeys.

Qualifications

• Customer service experience in the travel, hospitality, or related field preferred.
• Ability to manage multiple client relationships with attention to detail.
• Comfortable using digital communication tools and booking platforms.

Responsibilities

• Provide responsive and professional customer support via various channels.
• Assist clients with leisure and luxury travel reservations.
• Monitor bookings for accuracy and confirm client satisfaction.

Skills

Strong communication and interpersonal skills

Customer service experience in travel or hospitality

Ability to work independently

High level of organization

Comfortable using digital tools and booking platforms

Passion for travel

Job description

Luxury Travel Consultant – Customer Experience (Remote)

Job Openings Luxury Travel Consultant – Customer Experience (Remote)

About the job Luxury Travel Consultant – Customer Experience (Remote)

About the Position

Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

What You’ll Do

Provide responsive and professional customer support via phone, email, and online messaging

Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations

Communicate essential travel details, documentation requirements, and agency guidelines

Monitor bookings to ensure accuracy and follow up to confirm client satisfaction

Resolve client questions or concerns with care and a solutions-focused mindset

Maintain organized records and update internal systems as needed

What We’re Looking For

• Strong communication and interpersonal skills
• Customer service experience in travel, hospitality, or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools, booking platforms, and communication software
• Passion for travel and creating positive client experiences

Why Join Us

• Fully remote position (work from anywhere within approved locations)
• Career development and advancement opportunities
• Travel-related perks and industry discounts
• Collaborative and supportive team culture with training provided

Equal Opportunity Employer

Effortless Travel Solution is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.