Luxury Travel Consultant – Customer Experience (Remote)

Effortless travel solutions ETS; Denver (CO); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible work schedule options

Career development and advancement opportunities

Travel-related perks and industry discounts

Collaborative and supportive team culture

Collaborative and supportive team with

Job summary

A travel service provider is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in managing exceptional travel experiences. This fully remote position entails providing high-quality service by assisting with travel reservations, monitoring bookings, and ensuring client satisfaction. Ideal candidates possess strong communication skills, customer service experience, and a passion for travel. Join a collaborative team offering flexibility and industry perks while working from the comfort of your home.

Qualifications

• Customer service experience in travel or related field preferred.
• Ability to work independently in a remote environment.
• Strong communication and interpersonal skills.
• Familiarity with digital tools and booking platforms.

Responsibilities

• Provide responsive and professional customer support.
• Assist clients with leisure and luxury travel reservations.
• Communicate essential travel details and documentation requirements.
• Monitor bookings for accuracy and client satisfaction.
• Resolve client questions or concerns with solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Strong communication and interpersonal skills

Customer service experience in travel or hospitality

Ability to work independently

High level of organization and attention to detail

Comfortable using digital tools and booking platforms

Passion for travel

Tools

Booking platforms

CRM systems

Job description

About the Position

Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

What You’ll Do

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

What We’re Looking For

• Strong communication and interpersonal skills
• Customer service experience in travel, hospitality, or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools, booking platforms, and communication software
• Passion for travel and creating positive client experiences

Why Join Us

• Fully remote position (work from anywhere within approved locations)
• Flexible work schedule options
• Career development and advancement opportunities
• Travel-related perks and industry discounts
• Collaborative and supportive team culture with training provided

Equal Opportunity Employer

Effortless Travel Solution is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.