Luxury Travel Consultant – Customer Experience (Remote)

Effortless travel solutions ETS; Bellevue (WA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible work schedule

Career development opportunities

Travel-related perks and industry discounts

Collaborative team culture

Job summary

A leading travel services firm is seeking a Travel Experience Specialist to provide exceptional customer service and assist clients in planning luxury and leisure travel experiences. The role is fully remote, offering flexibility in scheduling. Ideal candidates possess strong communication skills, experience in travel or hospitality, and a passion for creating positive client experiences. This position includes career development opportunities and travel-related perks.

Qualifications

• Experience in customer service, particularly in travel or hospitality.
• Must be able to work independently in a remote setting.
• Attention to detail and organization skills are essential.

Responsibilities

• Provide responsive customer support via phone, email, and messaging.
• Assist clients with reservations and itinerary updates.
• Communicate essential travel details and requirements.
• Monitor bookings for accuracy and follow up for client satisfaction.
• Resolve client inquiries with care.

Skills

Strong communication and interpersonal skills

Customer service experience in travel or hospitality

Ability to work independently

High level of organization

Comfortable using digital tools

Passion for travel

Job description

About the Position

Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

What You’ll Do

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

What We’re Looking For

• Strong communication and interpersonal skills
• Customer service experience in travel, hospitality, or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools, booking platforms, and communication software
• Passion for travel and creating positive client experiences

Why Join Us

• Fully remote position (work from anywhere within approved locations)
• Flexible work schedule options
• Career development and advancement opportunities
• Travel-related perks and industry discountsCollaborative and supportive team culture with training provided

Equal Opportunity Employer

Effortless Travel Solution is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.