Luxury Travel Consultant - Client Services

Sunkissedandmoonlitravel; Hoboken (NJ); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% remote with flexible scheduling

Full onboarding and ongoing PD

Travel industry perks and discounts

Advancement opportunities

Equal opportunity employer

Job summary

Sunkissedandmoonlitravel is seeking a detail-oriented Luxury Travel Consultant - Client Services (Remote) to support high-end clients from a home office. You’ll manage everything from initial consults to post-trip follow-ups, with full onboarding and ongoing professional development.

Ideal candidates are organized, professional, and comfortable working independently in a fully remote environment. Travel or hospitality experience is a plus, but not required.

Qualifications

• Strong written and verbal communication.
• Customer service background helpful, hospitality or travel experience a plus.

Responsibilities

• Provide responsive, professional support to clients via phone, email, and online messaging.

Skills

Communication skills

Customer service

Organization

Remote work setup

Tools

Booking platforms familiarity

Job description

We're a growing remote travel team and we're looking for a detail-oriented, client-first professional to join us as a Luxury Travel Consultant - Client Services (Remote). You'll support clients in planning and managing high-end travel experiences, handling everything from initial consultation to post-trip follow-up, all from home.

Full training is provided. You don't need a background in travel, you need to be organized, professional, and genuinely good with people.

Applicants must be citizens of the United States, United Kingdom, Australia, Spain, Mexico, or LATAM regions.

Key Responsibilities

• Provide responsive, professional support to clients via phone, email, and online messaging.

• Assist with luxury and leisure travel reservations, itinerary updates, and special accommodations.

• Communicate travel details, documentation requirements, and booking policies clearly.

• Monitor bookings for accuracy and proactively follow up with clients.

• Resolve questions and concerns with a calm, solutions-focused approach.

• Keep client records organized and internal systems updated

What Were Looking For

• Clear, professional communicator, written and verbal.

• Customer service background preferred, travel or hospitality experience is a plus, not a requirement.

• Highly organized with strong attention to detail.

• Comfortable working independently in a fully remote environment.

• Able to pick up digital tools and booking platforms quickly.

Technical Requirements

• Laptop or desktop computer.

• Reliable broadband internet connection.

• Smartphone for communication and updates.

• Quiet workspace suitable for client conversations.

What We Offer

• 100% remote with flexible scheduling.

• Full onboarding and ongoing professional development.

• Travel industry perks and exclusive supplier discounts.

• Stable, growing team with real advancement opportunities.

• Equal opportunity employer, all backgrounds welcome.