Luxury Timepiece Sales Concierge & Brand Ambassador

Brobston Group; Chicago (IL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with employer match

Paid time off

Volunteer days off

Job summary

Richemont, home to A. Lange & Söhne, is seeking an Ambassador for its Chicago boutique to deliver exclusive brand experiences and drive sales with a discerning clientele.

You will represent the Maison in line with Richemont guidelines, manage client relationships through CRM, and collaborate with management on events and local initiatives. The role requires luxury retail experience, strong communication, and flexible scheduling to support boutique operations.

Qualifications

• Bachelor’s degree required.
• 5+ years in timepiece or luxury retail.
• Strong clienteling and sales skills.
• Availability to work boutique schedule.

Responsibilities

• Achieve and exceed personal sales targets through exclusive brand experiences.
• Represent the brand to clients per sales policies and procedures.
• Develop and maintain a base of high-end clients with CRM.

Skills

Luxury clienteling

CRM software

MS Office

Timepiece expertise

Education

Bachelor’s Degree

Tools

MS Office

CRM tools

Job description

Richemont, home to A. Lange & Söhne, is seeking an Ambassador for its Chicago boutique to deliver exclusive brand experiences and drive sales with a discerning clientele.

You will represent the Maison in line with Richemont guidelines, manage client relationships through CRM, and collaborate with management on events and local initiatives. The role requires luxury retail experience, strong communication, and flexible scheduling to support boutique operations.