Luxury Timepiece Sales & Client Concierge

Brobston Group LLC; Town of Florida (NY); On-site; USD 38,000 - 60,000; Full time

Job summary

Brobston Group LLC in New York's Town of Florida invites a Sales Professional to deliver exceptional client service in a luxury showroom. You will tell product stories with technical detail about timepieces and jewelry while supporting the showroom experience and handling administrative tasks.

You will build and develop a client base using the CRM, stay current on brands and pieces, organize displays, and collaborate with teammates to ensure memorable visits and smooth operations.

Qualifications

• High school diploma.
• Minimum 1 year retail sales experience.
• Excellent storytelling ability and passion for timepieces and/or jewelry.
• Strong client service, selling, interpersonal, and communication skills.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Ability to work as part of a team and provide assistance to colleagues.
• Computer literate (MS Office); comfortable using CRM and showroom systems.
• Schedule flexibility including evenings and weekends to accommodate showroom hours.
• Ability to stand for long periods and lift packages/boxes as needed.

Responsibilities

• Present product to clients with storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain, and develop a clientele using the company CRM platform.
• Develop and maintain product and industry knowledge on brands, collections, and pieces in the showroom.
• Organize merchandise and displays to optimize sales and minimize shrinkage.
• Support the client experience within showroom hospitality guidelines and turn clients over to teammates as needed.
• Independently use required company systems, hardware, and software and complete relevant administrative tasks.
• Take in and deliver client repairs when required and perform duties as assigned by management.

Job description

Brobston Group LLC in New York's Town of Florida invites a Sales Professional to deliver exceptional client service in a luxury showroom. You will tell product stories with technical detail about timepieces and jewelry while supporting the showroom experience and handling administrative tasks.

You will build and develop a client base using the CRM, stay current on brands and pieces, organize displays, and collaborate with teammates to ensure memorable visits and smooth operations.