Luxury Store Manager: Lead Sales & Operations

Brobston Group LLC; Boston (MA); On-site; USD 75,000 - 110,000; Full time

Job summary

Brobston Group LLC in Boston is seeking a Store Manager to lead daily store operations, drive sales performance, and ensure the highest level of luxury service.

You will develop a high-performing team, manage stock and visual merchandising, and coordinate with cross-functional partners to meet business goals. The role requires strong leadership, commercial acumen, and a commitment to brand standards.

Qualifications

• 5+ years of luxury retail store management.
• Strong leadership, analytics, and problem-solving skills.
• Experience with high-volume operations and inventory control.

Responsibilities

• Drive sales performance by analyzing metrics and achieving targets.
• Act as brand ambassador and manage VIC/client initiatives for luxury service.
• Lead, coach and develop the store team; participate in recruitment and performance management.
• Oversee daily operations including opening/closing, scheduling, inventory and stockroom.
• Manage after-sales processes and report facilities or maintenance issues.
• Control store expenses and align with operational guidelines.
• Ensure safety, labor law compliance, and cross-functional communication.

Skills

Leadership

Sales analytics

Customer service

Communication

Team development

Problem solving

Inventory management

Tools

Microsoft Office

SAP

Retail digital tools

Job description

Brobston Group LLC in Boston is seeking a Store Manager to lead daily store operations, drive sales performance, and ensure the highest level of luxury service.

You will develop a high-performing team, manage stock and visual merchandising, and coordinate with cross-functional partners to meet business goals. The role requires strong leadership, commercial acumen, and a commitment to brand standards.