Luxury Store Manager

Atrium; Town of Southampton (NY); Sur place; USD 100 000 - 120 000; Plein temps

Avantages offerts par ce poste

Medical benefits

401(k) plan

Paid time off

Life insurance

Disability coverage

Employee assistance program

Résumé du poste

Atrium seeks a Luxury Store Manager for Southampton, NY. This full-time role leads boutique operations, drives sales, and develops a high-performing team while upholding the brand’s elevated standards. You will collaborate with corporate partners and local clients to strengthen presence in the Southampton market.

The position requires experience in luxury fashion retail, strong clienteling skills, and a commitment to exceptional service. Eligibility to work in the United States is required.

Qualifications

• Experience in luxury or contemporary fashion retail at store level.
• Proven ability to drive sales and achieve store goals.
• Strong clienteling and relationship management experience.

Responsabilités

• Oversee daily store operations and provide an elevated client experience.
• Drive sales performance and achieve individual and store goals.
• Build and maintain a loyal client base through personalized service.
• Lead, coach, and develop a team of sales associates.
• Monitor KPIs and trends to identify growth opportunities.
• Maintain visual merchandising and stockroom organization.

Connaissances

Luxury client service

Sales leadership

Team development

Store operations

Fashion trends knowledge

Communication skills

Retail scheduling

Clienteling

Formation

Bachelor’s degree in Business or Fashion Merchandising

Equivalent luxury retail management experience

Description du poste

Atrium is seeking on behalf of our client a Luxury Store Manager based in Southampton, NY.

A background check may be run only after a conditional offer is made, where permitted by law.

Position: Luxury Store Manager

Location: Southampton, NY

Employment Type: Full-time

Compensation: Up to 120k + commission/bonus

Position Overview

The Luxury Store Manager will lead all aspects of boutique operations, ensuring an exceptional and seamless client experience. This role focuses on driving sales performance, developing a high-performing team, and maintaining the brand’s elevated standards. The manager will collaborate closely with corporate partners and local clientele to strengthen the store’s presence in the Southampton market. Must be legally authorized to work in the United States.

Responsibilities

• Oversee all aspects of daily store operations, ensuring an elevated and seamless client experience.
• Drive sales performance and consistently work toward achieving individual and store sales goals.
• Build and maintain a loyal client base through personalized service, clienteling, and relationship management.
• Lead, coach, and develop a team of sales associates to achieve business objectives and maintain exceptional service standards.
• Monitor sales performance, KPIs, and business trends to identify opportunities for growth.
• Maintain visual merchandising standards and ensure the sales floor reflects the brand's aesthetic and presentation guidelines.
• Oversee inventory management, replenishment, transfers, and overall stockroom organization.
• Manage scheduling, staffing, and daily team priorities to support business needs.
• Ensure the boutique operates efficiently while maintaining the highest standards of professionalism and service.
• Support local client outreach and relationship-building initiatives to strengthen the store's presence in the Southampton market.

Required Experience/Skills

• Previous Store Manager experience within luxury or contemporary fashion retail.
• Strong understanding of luxury client service, clienteling, and relationship management.
• Proven ability to drive sales, achieve store goals, and analyze key performance indicators.
• Demonstrated experience leading, motivating, and developing a retail team.
• Strong knowledge of women's ready-to-wear, styling, and current fashion trends.
• Excellent communication, interpersonal, and organizational skills.
• Ability to thrive in a fast-paced, client-focused retail environment.
• Flexibility to work retail hours, including weekends and holidays, as business needs require.

Preferred Experience/Skills

• Experience working with high-net-worth clientele.
• Established client relationships within the Hamptons or surrounding areas.
• Experience managing a boutique in a seasonal or resort market.
• Strong personal interest in luxury fashion, styling, and brand presentation.

Education Requirements

• Bachelor’s degree in Business, Fashion Merchandising, or related field preferred.
• Equivalent experience in luxury retail management may be considered.
• Ongoing professional development in leadership or retail operations is a plus.
• Training in clienteling or CRM systems preferred.
• Strong understanding of retail financials and business acumen.

If eligible under the ACA, medical, dental and vision benefits and time off in accordance with local paid sick time laws will be offered. Additional benefits may include paid holidays, a 401(k)-retirement plan, life insurance, disability coverage, and an employee assistance program, where applicable. Other compensation programs may include overtime, shift differentials, bonuses, commissions, or other incentive compensation, where applicable.

Commitment to Diversity

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

EOE/M/F/D/V/SO

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