Luxury Store Director — Indianapolis

Tiffany & Co.; Indianapolis (IN); On-site; USD 120,000 - 160,000; Full time

Job summary

Tiffany & Co. Indianapolis is seeking a Store Director to lead the sales and operations of a Tiffany store, aiming to meet and exceed sales and profitability targets. You will be a decisive, collaborative leader who drives client experiences and partners with senior leadership to uphold the Tiffany standard.

You will oversee client development, staff coaching, and talent planning to build a best-in-class service and selling organization, while ensuring brand integrity across daily operations.

Qualifications

• 7–10 years of sales management experience in retail or luxury retail.
• Proven track record in achieving sales goals.
• Flexibility to work non-traditional hours, including nights, weekends and holidays.
• Proven ability to develop new opportunities and maintain client relationships while reinforcing brand presence.

Responsibilities

• Lead and develop the store's sales and operations to meet targets.
• Drive client development and deepen relationships with existing and new clients.
• Coach the team to deliver Tiffany Experience and service excellence on the sales floor.
• Recruit, retain and develop talent; execute a Talent Action Plan for the store.

Skills

Sales leadership

Client relationship management

Team leadership

Brand ownership

Education

College/university degree

Graduate gemologist preferred

Tools

Microsoft Office

Word

Excel

Outlook

Salesforce

PowerPoint

POS system

Job description

Tiffany & Co. Indianapolis is seeking a Store Director to lead the sales and operations of a Tiffany store, aiming to meet and exceed sales and profitability targets. You will be a decisive, collaborative leader who drives client experiences and partners with senior leadership to uphold the Tiffany standard.

You will oversee client development, staff coaching, and talent planning to build a best-in-class service and selling organization, while ensuring brand integrity across daily operations.