Luxury Spa & Wellness Director

Zermatt Resort; Midway (UT); On-site; USD 60,000 - 80,000; Full time

Job summary

Zermatt Resort in Midway, Utah, is seeking a Spa Manager responsible for overseeing all areas of the spa. This role includes managing staff, ensuring exceptional customer service, and achieving departmental financial goals.

The ideal candidate has 8-10 years of experience in a supervisory role, preferably in a luxury setting, and is a licensed LMT or LME. Proficiency in tools like Booker and Opera is essential for this position.

Qualifications

• Experience in a related position in a luxury hotel or resort.
• Ability to work with a variety of people and remain professional under stress.
• Extensive knowledge in Spa treatments and wellness programs.

Responsibilities

• Oversee all spa operations, ensuring Five-Star customer service.
• Direct the management team and staff to maximize performance and satisfaction.
• Implement strategies for revenue generation and profitability.

Skills

Supervision

Guest Relations

Problem Solving

Financial Analysis

Communication

Education

8-10 years supervisory/managerial experience

Licensed LMT or LME

Tools

Booker

Opera

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Zermatt Resort in Midway, Utah, is seeking a Spa Manager responsible for overseeing all areas of the spa. This role includes managing staff, ensuring exceptional customer service, and achieving departmental financial goals.

The ideal candidate has 8-10 years of experience in a supervisory role, preferably in a luxury setting, and is a licensed LMT or LME. Proficiency in tools like Booker and Opera is essential for this position.